Aleth_Delcenserie

Aleth DELCENSERIE

CQO & CIO (Founding Partner)
Senior partner of Pentalog, a member of the Board of Directors and the Management Committee, Aleth is Pentalog's Quality and Organization Director. Based in Romania-Moldova since January 1st 2009, she shares her time between coaching project managers and internal department managers in implementing the quality system of the Group, controlling efficiency and upgrading the ISO repository to CMMI. Endowed with a strong sense of organization and a taste for detail, Aleth first worked within the graphics department of the company, rigorously and methodically conducting editing projects and electronic media for twelve years. At the end of 2005, she created the Pentalog BPO-editing department in the Republic of Moldova. From September 2007, Aleth has been responsible for defining and implementing the Pentalog Quality Policy, leading to the ISO 9001:2008 certification of the group, in December 2008.

Lastest articles

2014 renewal of our ISO 9001 certification: many strong points and 5 improvement suggestions

Aleth DELCENSERIE

CQO & CIO (Founding Partner)


Following the two-week-long audit conducted by Afnor in our Brasov, Iasi and Chisinau delivery centers, Mrs. Hudea, our new auditor, recommends the renewal of our ISO 9001:2008 certification with many strong points and 5 improvement suggestions. This third cycle of audits (Pentalog has been ISO 9001 certified since December 2008) has confirmed the good implementation and continuous improvement of our practices at all company levels: software development and maintenance, technical assistance and consulting, IT facilities management, business process outsourcing, recruitment, but ...
Read more

ISO: we maintain our certification but with 2 observations

Aleth DELCENSERIE

CQO & CIO (Founding Partner)


Following the audits conducted in our Orléans headquarters, and Brasov and Sibiu delivery centers, the Afnor auditors confirm our ISO certification! The audit allowed them to identify many strong points, which highlight: a rich prospecting and customer-focused system based on a rather exhaustive process that is constantly evolving, high level activities regarding recruitment, collaborator integration and training, which is seldom a characteristic of other companies, diverse and evolving tools implemented to support our processes, real and visible activities of continuous improvement, which allow us to ...
Read more

Bonuses: team spirit and collective performance at the heart of the new system

Aleth DELCENSERIE

CQO & CIO (Founding Partner)


Pentalog has finally decided to completely shift towards new criteria for measuring its employees’ performance. This change came as a double response: on the one hand, to the legitimate expectations of the Group’s employees themselves who had requested a real management tool, aligned with the objectives of their projects; on the other hand, to the management request to reward only the real performance and ensure top quality and profitability levels. In early 2009 we started applying the ISO standards and deploying ...
Read more

Project management seminar held in Iasi, Romania: ideas just burst out!

Aleth DELCENSERIE

CQO & CIO (Founding Partner)


We may say that ideas really burst out last Friday and Saturday during the project management seminar held in Iasi, Romania. Thanks to the presence of 5 members of the Pentalog Management Board (Frédéric Lasnier, Monica Jiman, Eric Gouin, Aleth Delcenserie, Manuel Damian), the participation of 7 project managers (Alex Arapan, Dan Avram, Razvan Brinzila, Mihai Burlac, Dan-Cristian Iftimi, Vasile Putina, Ion Vasilov), 1 project director (Ludovic Bavouzet), the technical director of the Pentalog Institute (Cornel Fatulescu) and 4 delivery center ...
Read more

ISO certification: welcome Cluj!

Aleth DELCENSERIE

CQO & CIO (Founding Partner)


The ISO audit has come to an end and Mrs Anghelescu has handed in her conclusions: the AFNOR auditor has confirmed the maintenance of our ISO 9001: 2008 certification for the following: – our IT development activities (Pentalog France, Pentalog Romania, Pentalog CHI, Pentalog Ausy) and the Pentalog delivery center in Cluj, Romania, founded in July 2011, has been added to the ISO certification scope as it has rapidly and successfully implemented the good practices of the group. – our recruitment activities ...
Read more