NATIONAL AUDIOVISUAL INSTITUTEApril 2019 - June 2019
Implementation of the process incident
▪ Drafting of functional specifications (analysis and solution proposal) ▪ Participation in workshops ▪ Development of the incident module according to the specifications ▪ Production start-up ▪ Bug fixes
ITSM servicenow consultant: Implementation of a management tool of the cmdb
▪ Development of a material management application (Phone, sim card, computer) ▪ Setting up of material loan allocation tables ▪ Setting up a page to track the loan of equipment
▪ Analysis and correction of anomalies ▪ Development of the catalogue service and developments on the modules (incident and problems) ▪ Production implementation of anomalies and evolutions ▪ User support ▪ Migration of the Istanbul platform to London (Analysis, correction and validation)
▪ Training given to users on how to use the incident and request modules ▪ Functionality tests on the production environment ▪ Internal support for technicians and end users to respond to the change
Working with international companies. Designing and implementing BPM processes and customized plugins and functionalities. Define tasks for my team, review project quotations, design applications, implement projects, assure quality, coordinate with the project manager, manage multiple projects, review work done, test functionality according to requirements, implement some functionalities asked in projects, assure scheduled dates, meeting with customers to review advance of projects, report bugs and follow up its resolution.
Army Constructions CompanySeptember 2012 - December 2012
Define the IT strategy, infrastructure and information systems to be implemented, according to the new company requirements. Design LAN network, implement security network hardware/software, connect the management department to the Government's accounting system. Install servers, coordinate and define Information and Communications Technology requirements for every department of the company.
Analyze, design, implement and coordinate the development and the delivery to production of the information system to fight against corruption (SIIARBE). Developed for the Minister of Institutional Transparency and Fight against Corruption, of the Plurinational State of Bolivia. Define, evaluate and install framework in which the system was developed (Symphony). Design, coordinate and lead the development of the system. Deliver the system to production and install the production environment. Present the advance of the project to the stakeholders (IT department of the Minister, Vice Minsiter, CAF and legal department of the Minister).
Own business - IT ConsultingFebruary 2009 - April 2010
Analysis, design and implementation of an ERP and POS system for gas stations. With the following components: Inventory controls, point of sales, snack, car parts store and car wash. Definition of infrastructure, develop and lead development of the software. Install the solution on site and monitor it remotely. Define hardware requirements for the entire solution.
Design, re-design, development and implementation of many websites managed by the company. Flash animations, contents management, HTML code improvement. CSS implementations. Test software developed by the company and provide feedback.
Superintendence of TelecomunicationsFebruary 2007 - May 2007
Analysis, design and development of the system for monitoring payments coming from Telecom companies to the Telecommunications Super-intendence. Developed using PHP, HTML and MS SqlServer.
Analysis, design and development of ERP Solution. With the following components: Sales, logistics, security users management and unified scheduler system.
Ministry of Popular Participation of BoliviaSeptember 2003 - March 2005
Analysis, design and development of the projects monitoring system. To follow up the planning and execution of municipalities projects for development.
IT Support, IT inventory, email server configuration, network restructuring.
My stack
IT Infrastructure
Linux
Others
Leadership, Business Strategy, Content Management, Problem Solving, Analysis, Business Analysis, Team management, API, Strategic Planning, Spanish, Service Now, Analytics, Project Management
Analysis methods and tools
Agile, Scrum
Environment of Development
SQL Developer
Languages
JavaScript, HTML, PHP
Open Source solutions
Camunda
Technologies
Web development, Web Applications, Software Development
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