Ritik G.

BUSINESS ANALYST

610 euro

My experience

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Result networks GmbhJuly 2017 - Present

Market Investigation & Implementation - Software & Electronics Global Customer Services
Responsibilities:


 Provided business solution analysis which helped managers.
 Coordinate and run test routines for new VIDA Power BI Dashboard report before
rollout.
 Maintain project plan and make sure all tasks completed by me and project team
within a defined time period.
 Provide access to the markets and review on regular basis as access management
process and guide team to take action further.
 Provide daily reports related to VIDA SWDL Error Rate and Wi-Fi connection mode to
respective team members and managers.
 Handle monthly meetings with stakeholders from markets in EMEA, Americas and
APAC.
 Handle incoming Changed Requests from Sales Companies and dealers.
 Analyze data using BI to find pattern to be able to create use cases with market
situation and feedbacks.
 Main contact for the Cerebo team from central to collect and provide market
situation figures and data related to GCS product.
 Trained in workshop process with the use of VIDA Menu Pricing and the VIDA DMS
interface.
 Prepare monthly KPI report for VIDA and TIE Closed Changed Requests.
 Prepared Support processes for VIDA Power BI Dashboard.
 Provide training to team members related to Project management Lesson Learned
and help them to review it.
 Developing MS Access tool to store Lesson Learning for team.
 Travel to Sweden for Workshop meetings with Cerebo team on frequently basis.
 Travel to other Countries’ Sales Companies and Dealers Globally to gather feedback
about workshop tools.
 Work on strategy and project management for VIDA Power BI dashboard.
 Created and managing structure regarding document management for team.
Uptime: Polestar Project
 Created and maintained Project Plan for six target markets on regular basis.
 Coordinate with global & market stakeholders on weekly basis.
 Coordinate with Suppliers workgroup team.
 Investigate different areas related to target markets
 Senior improvement specialist of project team work internal / external: Based on
knowledge and analysis of past projects, raise working and efficiency to another level,
with ideas to raise the project members skills in every aspect
 Analyse performance of the project team and project progress, giving valuable and
measurable input for the project status
 Application landscape, process and access responsibility: Review, validate and verify
the deliveries from implementation team regarding software landscape,
implementation status and accesses to the environments
 Coordination and report of project database tasks progress together with Manager
 Collect and maintain an ongoing gap analysis that identities the gaps, based on
different levels of impact
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F.Hoffmann Roche La AG, BaselMay 2016 - April 2017

Global Infrastructure & Solutions – Architecture Engineering & Operations
Responsibilities:  Discuss business analysis with Shared Platform and Applications and Infrastructure
operations stakeholders.
 Created project management strategy to seamless and smooth transition from
project to operations.
 Help to identify gaps in the transfer of information necessary for the operation and
acceptance of solutions deployed to business units.
 Developed and further refinement transition plans, including
infrastructure/application support models, organizational change management,
usability assessments, training matrix and communication plans.
 Maintained Communication and cascaded changes of project roll-outs within the
organization to global and regional stakeholders.
 Design and refine readiness plans for new or changed services.
 Supporting and identified improvement areas in service transition responsibilities to
operational teams to monitor the effectiveness of installations and ensure continuous
service improvement.
 Developed Google and Word press websites for document management for various
stakeholders and team members to provide.
 Designed Integration process for Sharepoint with google sites and drives due to
implication in near future.
 Created architecture and Knowledge Management Platform solution with Tableau
Analytics, ETL and SAP BO combination for management reporting purpose.
 Created, maintained and further adoption of the agreed Service Transition processes
in collaboration with all stakeholders i.e. APAC, EMEA and NALA.
 Analyzing & proposing new approach or strategy for capturing & implementing
Lessons Learned for continual improvement throughout project lifecycle with help of
project management methodology (PMM-PMBok guide).
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Adidas Group HQ, HerzogenaurachMarch 2015 - August 2015

Centre of Excellence – Global Brand Operations
Responsibilities:
 Provided business solution analysis which helped managers to speed-up the

performance of production units.
 Performance assessment of existing system and update the changes in the system as
per requirement for business functions.
 Prepared data for analysis by inspecting, cleansing, and transforming data and
evaluated results by interrogating the PLM data to find and understand anomalies.
 Review analytic outputs and provide insights and recommendations to help Senior
Business Consultant and Project managers of different business units (Manufacturing
and Supply chain-Sourcing)
 Provide internal consulting as well as prepared module of infographics database
system to show information flows from collaboration phases to data setup with
respective user roles.
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Mindtree Pvt. Ltd.July 2012 - November 2013

Infrastructure Management and Technical Services
Responsibilities: • For Project management involved in knowledge acquisition and transfer, process
documentation, developing and implementing new processes for IT operations.
• Responsible for creation and updating process documentation for the IT operations.
• Align with software development team for release management/rollout of IT 
applications and provided inputs to improve the design of applications.
• Maintain strategic initiatives by IT Operations as per ITIL methodologies to meet the
defined Service Level Agreement for IT services.
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Icalibrator Private LimitedJanuary 2012 - June 2012

Linux System Administration - Infrastructure Management and Technical Services
Responsibilities: 
 Gained working knowledge on file system management, process management,
Apache web server, system and application log analysis, shell scripting.
 Worked with Open Source OS like Fedora and CentOS.
 Completed a short project on Linux Storage and RAID solution.

My stack

Teradata, Tableau, Strategic Analysis, Software Engineering, SLA, Shell Scripting, SAP, Release Management, RAID, Project Management, Oracle, Microsoft SharePoint, ITIL, Hadoop, ETL, Data Warehousing, Data Modeling, Consulting, CentOS, Business Objects, Business Intelligence, Big Data, Apache Web Server, Analytics