Andreea - Brindusa T.

Business Analyst

150 dollar

My experience

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ISS FACILITY SERVICESAugust 2016 - Present

AREA FACILITIES MANAGER for Xerox & Conduent (
(maternity leave since May 2018) ISS FACILITY SERVICES, IASI (Romania)

* Establishing excellent relationship with the clients - Xerox and Conduent, their customers (internal) and their suppliers. Keeping permanent contact with their representatives including keeping their involvement in the projects - focusing on the needs/ requests

* hold periodical meetings/ international calls with the clients/ auditors

* administration of the client rented spaces in Iasi (Ideo, Palas) and Bacau

* hold regular meetings with Landlords, ensuring that terms of lease are being provided to client

* oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.).

* cleaning management (45 cleaning operators);

* actively involved in the health and safety department;

* security management (access control - physical and software);

* space management; drawing AutoCAD projects, keep in-touch with the assigned architect, ISU authorization

* Project Management during built-out phases, liaising with architects/landlords, organizing work schedules (team work)

* Annual budget responsibility - negotiate, renegotiate and maintain contracts with vendors

* purchasing of furniture, organisation of internal departmental office/space moves

* processing and controlling of invoices and work orders, opening and monitoring budgets

* hosting all client's audits

* handling all complaining and finding the best solutions

* coordinating all works that have to be done in order to complete customers' requests

* coach and guide all project teams (sub-contractors, maintenance engineers and commissioning 
engineers) throughout full project lifecycles

* I have actively participated at the biggest de-branding and re-branding world process

* inventories and write off of IT and non-IT items

* Recommendation available
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PENTALOGMarch 2019 - June 2019

* BA Process - stakeholders, techniques for identifying business needs/ solutions, creating/ presenting a business case

* Requirement elicitation and information modelling - requirement elicitation techniques, how to ask the right questions, analyse, diagram and model requirements: UML, flowcharts, wireframes

* Developing a software product: product vision, customer and product discovery, end users and personas, product backlog, prioritisation techniques

* Agile- Scrum process

* All described below was followed by homework and exams.
(DIPLOMA and recommendation available - Emil Oprea - BA program coordinator 0758.10.73.45)

Business or sector IT
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A&M GENERALSOFTSeptember 2003 - August 2016

LEGAL REPRESENTATIVE (Power of Attorney; part-time/ project based)
A&M GENERALSOFT,
* Represented company in the front of any state/private agency

* Recommended products and services to potential customers (tailor made software for townhalls, restaurants, parking, hotels, motels etc.)

* I organised demo workshops

* Strongly increased sales. I brought a very important customer - Bacau Council which was the best advertising

* managed account level client satisfaction

* ensured that the project team has all the information needed in order to personalize the software

* I was putting all info in a process flow

* Painted parking maps in Visual FoxPro 6.0

* I was doing acceptance testing

* I was delivering the software to the customer

* Trained all persons involved to use the products

* I was offering support/ service onsite (guided by a developer other the phone)

* Acted as a liaison between technical team and the client

* I was doing and negotiating the prices and contracts

Business or sector Software
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CASA AUTOSeptember 2015 - March 2016

* Managed rental daily operations to meet business goals.

* Developed a business plan for business extension

* Developed a market research - consumer behaviour, latest trends and competitor activity

* Budget operations, cost control and price policy

* Organized regular meetings with management to discuss about business updates, issues and opportunities.

* Recommendation available

Business or sector Rent a Car

My stack

Others

Business Analysis, Branding, Market research, Communication, Negotiation, Problem Solving, Consulting, Cost Control, Leadership, Marketing, Spanish, Teamwork, Project Management

Software testing

Acceptance testing

Other

Office Manager, IT Business Analyst, Project Team Skills, Assistant Manager, negotiation skills, Master > Master Management, Sales consultant, Managerial Skills, communication skills, English, Diploma, industry~it, Microsoft Office, Manager, Driving Licence, Audit, EQF > EQF MARKETING, SHOWROOM COORDINATOR, SENIOR SALES CONSULTANT, Official Partner, LEGAL REPRESENTATIVE, AREA FACILITIES MANAGER, relational skills, manage multiple project, Excellent verbal communication skills, Corporate Social Responsibility, all operations, space management, Certificate > Certificate General English, Italian, UML/OMT, technical maintenance, security management, Decision-making Skills, Romanian, Greek, Scrum Methodology, Rebranding, Budgets & Budgeting > Budget Management, Critical Thinking, Microsoft Outlook, 2D

Databases

Visual FoxPro

Industrial automation

Autodesk

Analysis methods and tools

JIRA, Agile Methodology

CAD&CAM

AutoCAD

Computer Tools

Microsoft PowerPoint, Microsoft Word, Microsoft Excel

My education and trainings

MASTER, MANAGEMENT - Asachi University

- Romanian American University

Certificate, General English - London Meridian College

Participation Certificate - World Bank Institute2003 - 2003