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ALBERTO G.

CONSULTANT

52 euro
Freelancer
6 years
Querétaro, MEXICO
Windows Server Technical Support System administration Linux Servers CCTV

My experience

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Microzone S.A de C.VMarch 2015 - June 2015

Company dedicated to information services and technologies

Project: Infrastructure
Position: Infrastructure Leader
Leader: Edgar Ramírez (442 518 6081)
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Vector SoftwareNovember 2014 - March 2015

Digital & technological group, with presence in 11 countries in Europe and America, with a philosophy based on innovation & technical vanguard.

Project: Santander
Position: Developer
Leader: Fernando Martin
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Tata Consultancy ServicesJune 2012 - July 2014

Blade, Rack and Apple servers management including support to Windows and Linux systems. Backup creation with Symantec Veritas NetBackup, performance metrics reporting using BMC, LUNs generation and modification (IBM DS Storage Manager), Mapping LUNs (IBM DS Storage Manager).  Responsible for management-level reports of Logs Backups, performance metrics and diagnostics for growth.  Proven experience in managing and controlling equipment IBM, Dell, HP and Apple.  Robot Tape backup and Veritas NetBackup Manager.  Technical support at user level (Change Request, Incident Management) .
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Tata Consultancy ServicesMay 2010 - June 2012

Administration server backups end user.  Software license control. Monitoring and Software Distribution using System Center Configuration Manager (SCCM) for Microsoft. User level updates, Service Desk Team resolution of service tickets through Remedy.
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Tata Consultancy ServicesMarch 2009 - May 2010

Responsible for network services, servers, Contact Center, Data Center, and Hot Site Telephony Delivery Center level.  Help Desk Support and administration for Social Security Mexican Institute.
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CIDESIJanuary 2008 - January 2008

Provide Technical Support HelpDesk and End User.
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Mars MéxicoJanuary 2008 - January 2008

Primary Service Center /Qro Site Team /Service Desk Qro
Transnational company owns the brands M&M's, Snickers, Whiskas, Pedigree,
Responsible for resolving incidents transferred PSC team on support and infrastructure of the company.
Verification and creating extensions switch availability check Access Point.
Support for desktop users.

Administration of IBM Domino, PBX (telephone), Novell, RSA Secure Server administration.

My stack

Windows Server, Veritas NetBackup, Technical Support, System administration, Software Development, PBX, Novell Netware, Nessus, Microsoft Windows 2003 Server, Management, Linux Servers, Linux Red Hat, Linux, CCTV, ArcGis