Blade, Rack and Apple servers management including support to Windows and Linux systems. Backup creation with Symantec Veritas NetBackup, performance metrics reporting using BMC, LUNs generation and modification (IBM DS Storage Manager), Mapping LUNs (IBM DS Storage Manager). Responsible for management-level reports of Logs Backups, performance metrics and diagnostics for growth. Proven experience in managing and controlling equipment IBM, Dell, HP and Apple. Robot Tape backup and Veritas NetBackup Manager. Technical support at user level (Change Request, Incident Management) .
Administration server backups end user. Software license control. Monitoring and Software Distribution using System Center Configuration Manager (SCCM) for Microsoft. User level updates, Service Desk Team resolution of service tickets through Remedy.
Primary Service Center /Qro Site Team /Service Desk Qro Transnational company owns the brands M&M's, Snickers, Whiskas, Pedigree, Responsible for resolving incidents transferred PSC team on support and infrastructure of the company. Verification and creating extensions switch availability check Access Point. Support for desktop users.
Administration of IBM Domino, PBX (telephone), Novell, RSA Secure Server administration.
Windows Server, Veritas NetBackup, Technical Support, System administration, Software Development, PBX, Novell Netware, Nessus, Microsoft Windows 2003 Server, Management, Linux Servers, Linux Red Hat, Linux, CCTV, ArcGis
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Pentalog is a digital services platform dedicated to helping companies access world-class software engineering and product talent. With a global workforce spanning more than 16 locations, our staffing solutions and digital services power client success.