Andreea G.


382 euro
12 years

My experience


AzetsNovember 2016 - Present

-providing IT support as second/third Level for Azets employees;

-talking staff or clients through a series of actions, to help set up systems or resolve issues/errors on Azets/ Visma applications;

-providing support, including procedural documentation and relevant reports;

-supporting the roll-out of new applications;

-testing different issues on Visma business for providing a better solution

-testing and evaluating new applications from company

-Automating daily task as- importing bank transactions, with
Automate enterprise application v11

-responsible for moving different clients from one base to another.

-Applications used: Azets Invoice, Active directory, Visma
Business , Severa , Automate Enterprise , Visma Connect.

-system owner Visma Addo -an application for automatically signature.

AtlassibApril 2014 - Present

Technical reviewer certificate after 3 month of training.

StefaniniOctober 2015 - November 2016

- provide technical and troubleshooting assistance related to
computer hardware and software, mobile devices and other tech
tools and products.
- perform second-level diagnosis and troubleshooting support to
end-users and customers.
-provide support in accordance with established processes and
document incidents and remedies.
-responsible for deployment of updates and apps using SCCM.
-Application used: Sap CRM-Ticketing system , Active directory,
Microsoft Exchange , SCCM, MIM,Remote desktop.

CGSNovember 2014 - October 2015

- Responsible for meeting deadlines and execution of customer requirements
- Is responsible for the quality of the solutions offered;
- Documented continuously on new discoveries in the field of activity
-learning products for a better sale;

Resort Quest by Whyndham ,Bethany Beach, DelawareJune 2010 - June 2014

-coordination and sustain a team in order to obtain the best result
on field;
-Planning , organizing and supervising the operational activities;
-in charge with training the employees;
- Responsible for compliance and deadlines execution and
customer requirements ;
- Is responsible for the quality of the solutions offered

Hotel of Ice - Balea LacMay 2011 - May 2013

Responsible for maintaining relationships with travel companies, offers advertising, entertaining, preparing invoices, accommodations, stock. Guide for foreign tourists translator.

My stack

Training, Teamwork, SAP, Leadership, HR, Active Directory