Zoheil K.

Consultant

615 dollar
Freelancer
6 years
London, UNITED KINGDOM

My experience

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Deutsche BankJuly 2017 - Present

 Providing professional services as a Consultant in form of planning, testing, training, and project coordination
 Supporting processes and regulations within the financial services industry from an IT perspective
 Acting as the scrum master between three sites that work with different environments and processes (Frankfurt, London and Luxembourg)
 Use of HP ALM, dbIAM, Beyond Compare, TestComplete and SQL Server
 API Testing with Postman, Performance Testing with Jmeter and System Integration of Newman with ALM
 System Architecture Setup
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Ten 10 GroupJanuary 2017 - July 2017

Ten10 is the UK’s leading software testing consultancy with over 20 awards for growth and excellence.

Part of the award-winning graduate scheme which included an intensive training programme covering:
 Fundamentals of Consultancy
 Agile Methodologies
 Foundations of Testing
 Test Strategy
 Functional Testing
 Performance Testing
 Automation Testing
 Mobile Testing

Provided testing services to high-profile clients such as "Grosvenor Group" and "VW Financial Services"

Skills demonstrated:

 Test planning
 Test scripting
 Test execution
 Test reporting
 Functional Testing
 Integration Testing
 Automation
 Performance Testing
 Data validation
 Compatibility testing
 Defect Management
 SQL (select queries, find queries, various joins, conditional queries, conversion of data)
 Java
 Advanced Excel/VBA
 Analysis and Presentation of data

Tools used:

 Pivotal
 ALM QC
 JIRA
 Jmeter
 Microsoft Office
 Yardi Voyager
 Postman
 SAP suite
 Tallyman

Deliverables produced:

 Daily Test Progress Report
 Test Completion Report
 Test Scenarios Suite
 Defect Management Report
 Status Change Tracker
 Project Dashboard
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AtosFebruary 2016 - January 2017

 Managing a complex service delivery structure with ambitious SLA/KPI requirements
 Managing service delivery teams in multi-disciplinary IT-enabled business operations
 Producing results under pressure of covering multiple roles in one such as Project Manager, Team Manager and Office Manager
 Improving business processes using "Lean" principles
 Conducting testing activities using agile principles on web and mobile devices
 Producing deliverables such as Traceability Matrix, Risk Matrix and Mitigation plans
 Business requirement documentation
 Implementation of Productivity Software ActiveOps throughout the lifecycle
 Implementation of AOM Connect across the business to enable smooth integration of work
 Daily data validation tasks
 Working on behalf of the Department of Work and Pension and handling extremely sensitive data
 Managing a team of healthcare professionals, clinical service leads, performance coaches, auditors and mentors
 Accurate reporting of business OKRs and Service Line performance
 Forecasting and planning of workload and resource
 Identifying trends and correlations by establishing variances
 Delivering coaching and development strategically
 Conducting interviews and recruiting high calibre professionals
 Intensive use of AOM Workware, IBM Cognos, SAP Netweaver (in form of MyAtos), Microsoft Office including Excel, Word, PowerPoint, Outlook and Lync
 Challenging conventional ideas and persuading people to engage with new processes to achieve business objectives
 Responsible for positive, effective and efficient change management to achieve best outcomes
 Taking ownership of H&S regulations and legal requirements by raising awareness of safety procedures and regularly liaising with occupational health
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Pell & BalesOctober 2012 - November 2012

* Inspiring new supporters; motivating current supporters to maximise

donations

* Developing, planning and organising fundraising activities

* Raising awareness of the charities and recruiting volunteers
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CCA InternationalMay 2012 - August 2012

* Contacting customers/Customer service

* Selling/Upselling Products

* Settling appointments

* Learning Scripts and Product Knowledge

My stack

Others

Supervisor, Zendesk, Spanish, Social Media, API, Team management, Management

Business Intelligence

Cognos Impromptu

Languages

Java, SQL

Analysis methods and tools

JIRA, Agile Methodology

Computer Tools

Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Software testing

JMeter, Software testing, Test Analyst, Integration testing, Test Planning, Mobile Testing, Functional testing, Compatibility testing, Postman

Mobile

Android

Other

sales, Project coordination, automation testing, Telesales agent, Customer Operations Supervisor, Customer Care Advisor, industry~it, Manager, Office Manager, Microsoft Office, Triage management, Visual Basic for Applications, Telephone Charity Fundraiser, a consultant, Team Manager, LinkedIn, LiveOps, DSE Assessor, Project Manager, Customer Escalations, Business Process Services Manager, Scrum Master, Microsoft Lync, Defect Management, System Architecture, HP Application Lifecycle Management, SAP Netweaver, Raising Awareness, Customer Satisfaction, Technology, Microsoft Outlook, Certified Tester, Order Management Supervisor, Testing Academy Graduate, customer service, IT Consultant

Databases

Microsoft SQL Server

ERP&CRM

SAP

Technologies

CRM

My education and trainings

- Licenses & Certifications

Master's Degree, Business Systems Integration - Brunel University

Bachelors Degree, Biomedical Science - Kingston University2012 - 2015