Alina Maria P.

Data Analyst

405 dollar

My experience

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Almaviva ServicesNovember 2017 - Present

* Assist and encourage the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of
organizations' resources* Discussing business and organizational shortcomings with clients
* Analyzing and evaluating current systems and structures
* Discussing current systems with staff and observing systems at all levels of organization directing clients towards more efficient organization and developing solutions to organizational problems
* Preparing and recommending proposals to revise methods and procedures, alter work flows and resolve organizational problems
* Assisting in implementing approved recommendations, automated processes, issuing revised instructions and procedure manuals, and drafting other documentation
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WantsomeOctober 2019 - Present

* Basic knowledge of SDLC
* Software testing life cycle
* Test Plan preparation
* Test case preparation
* Software testing techniques : BVA, ECP , state transition
* Bug Reports
* Test summary reports
* Test management
* Black box testing
* Test execution
* Knowledge of database definition, design, configuration and interrogation
* Knowledge of Agile methodology
* Jira
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Optima SolutionsJuly 2017 - October 2017

* Responsible for the day-to-day activities and guidance of team members
* Implement team goals and objectives
* Supervise and train team members
* Mediate any interpersonal issues
* Inspire and motivate team members
* Provide effective feedback
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Xerox BSR/ ConduentMay 2014 - June 2017

* Coordinate internal resources and third parties for the flawless execution of projects
* Ensure that all projects are delivered on-time, within scope and within budget
* Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
* Ensure resource availability and allocation
* Develop a detailed project plan to monitor and track progress
* Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
* Measure project performance using appropriate tools and techniques
* Report and escalate to management as needed
* Manage the relationship with the client and all stakeholders
* Perform risk management to minimize project risks
* Establish and maintain relationships with third parties
* Create and maintain comprehensive project documentation
* Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
* Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
* Track project performance, specifically to analyze the successful completion of short and long-term goals
* Meet budgetary objectives and make adjustments to project constraints based on financial analysis* Develop comprehensive project plans to be shared with clients as well as other staff members
* Use and continually develop leadership skills
* Develop spreadsheets, diagrams and process maps to document needs
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Project start-up - XLW Star SRLOctober 2009 - May 2014

* Start-up and go live of the project and activity
* Motivate team members to perform at their highest level through proactive management and support
* Communicate with the team on a regular basis to ensure service level agreements are met and quality and
* Adherence to specifications and timeline
* Report generation and analysis to identify trends
* Work closely with the team to create and maintain a high quality work environment
* Prioritising workload to meet challenging and tight deadlines.
* Manage and train team members
* Support for operational activities
* Oversee the daily department activity and facilitates departmental procedures and workflows.
* Establishing and analysing the service levels in accordance with the client requests
* Plan and accomplish goals
* In charge of the operations internal practice, measures, procedures and controls.
* In charge of maintaining and improving operations service levels.
* Create and apply the performance evaluating system.
* Providing appropriate feedback to team members on their accomplishments and performance.
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SC VS Comuniocation SRLApril 2007 - October 2007

* Managing the performance of the team, ensuring that the service levels are met
* Setting, managing and achieving strategic goals for/ with the team
* Monitoring risk of service provided and ensuring implementation of mitigation measures
* Coaching and mentoring team members
* Handling client communication and escalations

My stack

Databases

SQL Server, MS Access, Oracle, Microsoft SQL Server

Others

Team management, Test management, Market research, Time Management, SDLC

Analysis methods and tools

Agile Methodology, JIRA

Computer Tools

MS Excel, Microsoft Office Pack, Microsoft Excel, Internet Explorer

Other

French, Data Analyst, Microsoft Office, Microsoft Internet Explorer, Apple Mac, EXCEL, Italian, Access, tableau, Financial Analysis, Process Mapping, Data Mapping, Black-Box Testing, Test Plan preparation, Test case preparation, Microsoft Access, English, Microsoft Windows

IT Infrastructure

Mac OS, Windows

Business Intelligence

Tableau Software

Software testing

Software testing

My education and trainings

Master's Degree - Finance - School of Finance, Banks and Insurances, Al. I. Cuza University (Iasi)2006 - 2008

Bachelor's Degree - Statistics and Economic Forecasts - Faculty of Economy and Business Administration, Al. I. Cuza University (Iasi)2002 - 2006