My experience

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Freshfields Bruckhaus DeringerJanuary 2019 - January 2020

Solving technological problems under pressure was my main daily task. As part of the Service
Desk team, I ensured the firm's associates and partners had a smooth workflow at all times. Work- ing on Windows troubleshooting, anything from hardware to Excel, Database Management Sys- tems, and connectivity issues, I promptly solved arising problems as efciently as possible, while approaching each individual caller appropriately, taking their mood, urgency and severity of the issue into account. Precise, efcient, as well as empathetic communication skills
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ReachOutJanuary 2018 - June 2019

Taught children Math and English through 1on1 lessons, as well as helped them develop confi- dence and social skills through group activities. Got elected mentor of the month for my creativity in approaching math problems, making them easy to understand. My mentee won first place every semester for academic and social progress she made.
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TrainartJanuary 2015 - January 2017

Carried out motivational talks about developing soft skills and forming better relationships within the workplace. Developed workshops on management and leadership, negotiation,creativity and innovation, persuasive communication tactics and problem solving techniques, that got imple- mented.
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Scoala de ValoriJanuary 2015 - January 2016

Guided young people in the process of building character and discovering their skills and weak- nesses in key stages of development. Created a project together with my team that got selected as the best step by step plan to aid teen's development and was further implemented. My tasks also included contacting potential customers directly through phone calls or email to persuade them into working with the firm.

My stack

Analysis methods and tools

Selenium

Languages

JavaScript, Java, HTML, Python

IT Infrastructure

Git

Machine Learning

Deep learning, Neural networks, Reinforcement learning

Computer Tools

Microsoft Excel

Other

Self-thought pianist, Microsoft Windows, Training and Coaching Intern, Cascading Style Sheets, Developer, database management, Interpersonal skills, Sentiment Analysis, Data Collection, Service Desk Analyst, Python Programming, Communications Intern, Management of Knowledge and Innovation, Python Management, linear pro- gramming

Big Data

Big Data

Others

Natural Language Processing (NLP), Teamwork, Problem Solving, GitHub, Twitter, Data analysis

Technologies

NumPy, Machine Learning

My education and trainings

Bachelor of Science, Psychology - University of Manchester2017 - 2020

Baccalaureate Degree, Mathematics, Biology, Romanian Language and Literature - Gheorghe Lazar National College2014 - 2017