Swapan K.

Devops Engineer

445 dollar
13 years
Delhi, INDIA

My experience


HCL TechnologiesSeptember 2007 - September 2011

(70,000+ employees, IT consultancy, Four Billion USD Turnover), Noida, UP, India Principal Enterprise Architect (Consultant) and Senior Delivery Manager:
* Awarded ``Key to Exchange Quays Award'' for Tier-3 Data Centre consolidation and CRM application stack migration for reduction in IT Maintenance Infrastructure cost for CPW (UK) by about 25 % and improved customer satisfaction by about 30 percent. Average time for billing reduced by 85 percent, server response time reduced from 1.3 sec to 0.2 sec.(Team size-6,cost savings-880K GBP, invested 32K GBP resource costs,7 months). Created and maintained Technology Roadmap, mapping the IT capabilities to business users for CPW for optimized IT Stack utilization. Achieved cost savings of 50000 Pounds per annum on Progress Licenses by streamlining licensing model of CPW.
* Won IT Infrastructure outsourcing bids of 6M and 10M USD for two US companies as key Enterprise Architect. Performed operational and technology investment TCO, ROI, OPEX CAPEX and Portfolio Transformation analysis. Assessed organizational maturity in IT Governance, PMO, and Software Development. Developed key views of the future-state enterprise employing
Business Architecture and Enterprise Architecture i.e Business Capability models, Operating models, BPMs, Value Streams and Chains Application, Information, Infrastructure and Solution reference architectures.
* Key contributor to framework development for Cloud reference architecture for managing service portfolio and development of Host Messaging Collaboration Suite Reference Architecture.
* As delivery manager assessed Application needs for Progress Application stack using ITSM / ITIL process management tools. Lead the Systems and technology evaluation, interacted with business users for business automation needs to maintain IT agility.
Attained 80% optimization of IT infrastructure covering data transfer, existing hardware / applications phase-out plan, asses application server needs, process mapping between existing and new applications, key-user and end-user training design.

J K Technosoft Ltd.August 1997 - August 2007

(1000+ employee, IT Consultancy, 3 Billion Dollar Turnover), Noida, UP, India Senior Technical Manager, Product Manager and Head Technical Support:
* As Technical Manager lead design formulation, business requirement gathering, high level specifications freezing, supervising modules development, implementation and post implementation maintenance for Hospital Management System (HMS) product application (18 modules) in 2.5 years implementing in 14 EHA hospitals. The resulting ROI and business value addition after 1st
year was 30 percent due to BPR, improved inventory management, business capability optimization and audit tracking.
* Implemented(with team size-80+,budget-1M USD, project preparation, business blueprint, Realization, Final Prep., GO-LIVE) ERP-
MFG/PRO(QAD) for COCA-COLA and DABUR to its regional branches, main distributors in 3 regions of India which resulted in business value addition of 15 percent YOY.
* Developed Human Resource Management system in 2 years for in house deployment and sister units of JK group. (Team size-14, budget 450000 INR, complete SDLC process). Implementation benefits- HR capability optimization by 25 % YOY in 3 years.
* Successfully handled Technical Support Division as Technical Support Country Head. Generated YOY improvement of revenue of
25 %. Improved Client satisfaction by 15 % YOY, client retention of products improved by 30 percent YOY.
* Market research, survey, prototype implementation in 3 companies for customer fit for use of IMPACT-XP) in India.
* Provided strategy vision for launch of Real Estate ERP-COINS and demos of software to many Real Estate companies in India.
* Lead pre-sales technical bids for outsourcing projects and formulated technical RFP, DPR, SRS in Healthcare and Real estate verticals with budget from 20,000 Pounds- 1.5M GBP. The largest successful bids won was 2M pounds for Specsavers (UK).
* Development of Excise Module for an ERP (MFG/PRO) customized for Daewoo Motors. Resulted in process improvement by 35 percent for tracking by audit of all taxes and self-generation of tax reports.
* Other Software Projects handled as Technical Project Manager - Development of School Management System for JK Group of Schools, Corvu CorStrategy Module Prototype Implementation for NTPC, Oracle and SQL enabling of Progress Application
(Grampian software), Implemented Fathom Replication (9.1d) for Metzeler and Steel Authority of India, Corvu version 4.3 implementation for Hindustan Lever (HLL) Prototyping in Webspeed v3 for Housing Dev. Board, STC, STAR TV and AIR.
Bokaro Steel Plant-Steel Authority of India (Public Sector, Steel Manufacturing, 6 Billion USD Turnover) B S City

My stack


TOGAF, Software Development, Oracle Applications


service architect, Technical Project Manager - Development, SQL DBA, Ingress RDBMS, Technical Support Division, house deployment, Head Technical Support, Senior Delivery Manager, Technology Management, SAP FICO, Zachman Framework, framework development, Balanced Scorecard, Masters Degree > Masters Degree Business Management, business process optimization, capability management, DBA, User Experience Designer, Microsoft Project, industry~it, TOGAF Certified, design of technology and IT infrastructure stack, Microsoft Windows 2000 Server, Senior Technical Manager, Principal Enterprise Architect, Roundtable TSMS, Scrum Methodology, Enterprise Architecture, Process Mapping, close coordination, managed implementation, CAD/CAM > CAD, IT Consultancy, WebSpeed Transaction Server, FMCG, Project Management Office, IT Security, Managerial Skills > People Management, Public Sector, Shared Services, Return on Investment, MFG/Pro, Information Technology, stakeholder management, Cascading Style Sheets, SAP PP, implementation partner, executive management, ITSM, process improvement, Assistant Manager, Product Manager, VAX, Bachelors Degree > Bachelor of Engineering, Corvu CorStrategy Module Prototype Implementation, SAP QM, SAP HR, SAP SD, Data Centre, Requirements Gathering, Project Development, Capacity Planning, Pre sales, delivery manager, Microsoft Visio, LAN/WAN, SAP ERP, Consultant, PMI Qualification, CMMi - Capability Maturity Model Integration, Microsoft Office, Personal Home Page, eGovernance Management, post implementation maintenance, prototype implementation, user training design, Data centre selection, Enterprise Architect Certification Version, Certified Internal Auditor ISO, Certification in ITIL, Complete IT infrastructure management, fastest successful implementation, modules deployment and training, Digital transformation experience, SOA ERP Implementation, accelerated IT management experience




Database Administration, Oracle

Big Data

Data Mining


4GL, HTML, JavaScript, SQL

Analysis methods and tools

Kanban, JIRA, Agile Methodology


Remedy, QAD, Project Management, Enterprise Project Management, Design, SDLC, API, ITIL, Six Sigma, SAP MM

My education and trainings

- Xavier Labour Relations Institute2010 - 2011

Bachelor of Engineering - Birla Institute of Technology-BITS1987 - 1992