Florentina C.

Front End Developer

225 dollar
Freelancer
12 years
Bucharest, ROMANIA

My experience

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FreelanceFebruary 2018 - Present

Portofolio.
- https://github.com/Morea4u/aboutme.io Web Design.
- https://github.com/Morea4u/Fruit-Ninja 2D Unity Game.
- https://www.behance.net/morea4u8020 Photoshop Artwork.

Skills:
HTML5, CSS3, Bootstrap, JavaScript, JQuery, Ajax, JSON, ReactJS,
NodeJS, ExpressJS, Adobe Photoshop, Adobe Illustrator, Adobe InDesign,
Adobe AfterEffects, Wordpress, Magento, Studio Max 3D, Maya, Zbrush,
Blender, Unity, C#.
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Mood MediaJanuary 2016 - April 2018

Service Dispatch Supervisor.
- Offering constant support for a team of 12 people.- Providing trainings for new hires.
- Holding monthly feedback sessions.
- Creating new process documents and daily and monthly reports that reflect the department's activity.
- Managing the payroll and other HR activities.
Service Dispatch Coordinator.
- Working with Field Operations and scheduling service calls for the technicians.
- Acquiring a good knowledge of the United States map since I worked on all the territories.
-
In charge of placing orders for equipment, providing account
information, updating 3rd party platforms, interacting with different
other departments in order to provide the best service for our
customers.
- Following-up with our customers and keeping them updated
with the technician's estimated time of arrival and other information
they requested.

Customer Support Representative.
- Troubleshooting over the phone and e-mail over 20 music and visual devices.
- Handling stress very well considering I took over 70 calls per day.
- Solving almost every call without dispatching a technician.
- Handling billing and account management issues.
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Competence Call CenterJune 2014 - January 2016

- Handled incoming calls from all over the world as a ticketing agent for Europe’s number one Airline Company.
- Providing general information about the company’s services, issuing tickets and processing refunds for the customers.
- Handled lost baggage claims, providing updates and resolution for the customers.
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Conectys Serv TelecomMarch 2014 - May 2014

- Providing technical support for Europe and North America. 
- Troubleshooting over the phone wireless and cable connections for an important Internet Provider.
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KIWEE ComunicatiiNovember 2011 - March 2013

- Providing technical support via e-mail for American Greetings, Yahoo Greetings, Blue Mountain and Jacquie Lawson.
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Independenta FilmMarch 2009 - November 2010

- Editing press materials for upcoming movies.
- Translating various documents for press releases offered by our partner, TV5 Monde.
- Attending conferences and movie premiers.
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VIDEOFIL.ROOctober 2007 - November 2008

- Editing news, writing movie reviews and press releases.
- Writing about the film industry.

My stack

Technologies

React.js, Unity

Languages

C#, CSS3, HTML5, JavaScript

Computer Tools

MS Office

Frameworks

WordPress, Express.js, jQuery, AJAX, Node.js, Bootstrap, Magento

IT Infrastructure

Windows

Others

Customer relationship management, Web Design, Technical Support, Teamwork

Multimedia

Maya, After Effects, Adobe Photoshop, 3D Studio MAX

Graphic

InDesign, Illustrator, Blender, ZBrush

Protocols

JSON

My education and trainings

- Bachelor's Degree in Foreign Languages (English – Italian) - "Dimitrie Cantemir" University.2003 - 2007