• Create new client accounts on bespoke stock management system. • Manage and handle integration projects with clients and stock management system. • Provide technical support to client’s with 3PL web portal accounts. • Handle and resolve internal technical issues in a timely manner. • Develop customised end user reports using SQL query builder. • Monitor and automate tasks on a schedule. • Maintain and setup computer systems and configurations of software systems. • Provide training and support to internal staff on stock management system and new software platforms. Achievements: Setup over 20 brand new clients on OrderWise stock management system and successfully provided training for new clients to use the 3PL Web portal. I successfully leaded the project to integrate the company’s Amazon vendor central account to the new stock management system which resulted in reduced administration workload and optimised workflow.
• Handle Amazon Vendor Central E-Commerce accounts, develop and grow accounts. • Work with various wholesalers and brands to develop Amazon catalogue products portfolio. • Process and manage purchase orders through Amazon Vendor Central and stock management system within tight deadlines. • Create and resolve Amazon cases, queries and escalations in an timely appropriate manner. • Communicate with clients and suppliers regarding stock availability. • Send stock orders to suppliers and maintain stock control on stock management system. Achievements: Created and uploaded over 5000 new product listings from various suppliers on to our Amazon Vendor Central Platform and stock management system.
• Maintaining computer systems, configurations of systems and file server. • Resolved any technical computer problems that could occur. • Build and set-up computers with the installation of operating system and software required by staff. • Provide help and training to staff in regards to operating system and software use. • Document system setup and configurations to the system.
Achievements: Migrated computer systems and IT setup over to new office location.
Visual Studio - CodedUI
Environment of Development
Visual Studio 2017, SQL Developer, NetBeans, Oracle Designer
MySQL, SQL Plus, MS SQL Server 2008 SP1, Oracle Enterprise, Oracle 11g, iSQL Plus
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Pentalog is a digital services platform dedicated to helping companies access world-class software engineering and product talent. With a global workforce spanning more than 16 locations, our staffing solutions and digital services power client success.