Directed the Broadband, IoT Automation, WiFi and Voice portfolios for Comcast West Division. Accomplished critical go-to-market & product launches while evaluating opportunities, mitigating risk, driving priorities and ensuring operational readiness. Demonstrated leadership success within a heavily matrixed organization by emphasizing strong relationships and effective communications.
Managed business development, client relationship management and execution for the sale and implementation of energy efficient data center solutions. Owned full responsibility for strategic development and launch of the professional services infrastructure including all project management, business process development, and key performance indicators.
Led teams of project managers to successfully execute highly complex operational programs for one of the nation's largest REIT's (Real Estate Investment Trust) covering over 1,000 nationally dispersed apartment communities, 250,000 residents and a revenue of $1.8B. Acted as a catalyst for change by developing and executing project plans, risk management plans, communications, training and process optimizations to ensure organizational adoption.
Directed initiatives totaling over $40M in combined revenue increases or expense reductions over a two-year period for a multi-billion dollar telecommunications company employing over 35,000 people. Managed nationally dispersed teams, as large as 80 people, to ensure systematic and standardized approaches to program planning and execution. Improvement initiatives focused heavily on operations, marketing and call center operations.
Created and managed the process for the supervision and tracking of all clients from point-of-sale through completion of installation for all Cox Business Services Video, Voice and Data customers (Cradle-to-Grave). Analyzed departmental operations and developed programs to improve divisional performance through a customer focused reduction in workflow complexity.
As Pentalog’s Talent Sourcing branch, SkillValue relies on a pool of 400,000+ Tech & Marketing Specialists – including 15,000+ Freelancers, a comprehensive catalog of IT assessments, available projects and job opportunities. Our SkillValue consultants are always ready and willing to help you boost your career.
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WHAT WE'RE ABOUT
Pentalog is a digital services platform dedicated to helping companies access world-class software engineering and product talent. With a global workforce spanning more than 16 locations, our staffing solutions and digital services power client success.