Mohammad I. A.

Product Owner

690 dollar

My experience


Comcast BusinessJanuary 2016 - Present

 Leading solution architecture for Comcast Business self-service application that enables over 20 million Comcast Business customers to manage their services online ranging from profile management, billing & payment system integration to manage specific product features. My engagement extends to other customer engagement channels like SMS & mobile application. I am working with group of product owners, other solution partners & multiple teams from ideation to release of business-critical projects & enhancements towards REST microservices based architecture on cloud infrastructure and serverless technologies, event driven pub-sub architecture for improved performance. I often assume the role of Product Owner in technical focused requirements like performance initiatives & technical requirements for downstream components. Since I joined, these initiatives resulted digital adoption to increase from 26% to 42%, saving over USD 18 million in calendar year 2018 in operating expenses.
Tools & Technologies: Microservices, SoapUI, Postman, AWS, RESTful APIs, JIRA, Rally

Moody's Investor ServicesJanuary 2015 - January 2016

 Worked as a business analyst for their next generation enterprise data management system. I was involved in one application under the program that ensures the data that Moody's collect from various sources, could be easily imported into Moody's internal systems for using in any of their available analysis tools. As a business analyst, I was working closely with my counterpart in Moody's end to clarify requirements, provide high-level solution guidelines driven by business needs, closely involved in planning for user acceptance test.
Tools & Technologies: Business analysis, Test planning, Training

Xerox CorporationJanuary 2014 - January 2015

Owned the Xerox® Integration Server application that provides the integration to Xerox® Services Manager for managed printing services enterprise organizations. I managed requirement intakes for the application, provided high-level estimates, tracked progress of ongoing development, worked with BSAs to define upcoming requirements, defined criteria of acceptance, helped remove external impediments for the teams, resource & financial planning to deliver the requirement on an enterprise agile environment.

Tools & Technologies: TFS, JIRA

Virtusa Corporation, New York (NY), 2014 

Virtusa is a technology-consulting agency working in multiple countries on various industry domains. 


Virtusa CorporationJanuary 2014 - January 2014

 Virtusa is a technology-consulting agency working in multiple
countries on various industry domains.  


British TelecomJanuary 2013 - January 2014

Worked as end-to-end solution designer for BT (British Telecom) Business online area, handling cross component design of online deliverable that affected over 3 million BT Business customers on how they manage their ordering & services online. The responsibilities included solution design for deliverable that impact across multiple online components managed by in-house teams & 3rd party providers. Core design responsibility was to ensure implementation of consistent user experience across all online areas for BT Business customers. 


Brainstation-23January 2009 - January 2013

Brainstation-23 is one of the fastest growing technology agencies in Bangladesh, working with clients in USA, Canada & Europe in delivering innovative technology solutions in various industry domain. 

British TelecomJanuary 2012 - January 2012

    • Lead the overall in-life change process on BT Business online portals & systems consists of multiple web applications & CMS. I managed multiple distributed teams valuing over quarter of a million GBP of yearly delivery. I also provided design & architecture support on optimizing BT business online systems for the next generation services. I implemented a Kanban based process for rapid development & delivery to meet rapid changing business needs. Overall, the improvements provided nearly 1 million GBP of operational cost saving for BT Business on its core product ordering & service management. 

Tool & Technologies: ASP.Net, jQuery, C#, WCF, JavaScript, CSS


British TelecomJanuary 2009 - January 2012

I oversaw deliveries & development of BT Business customer portal serving over 3 million users, including new application framework for widget-based contents for BT online & migration of legacy CMS to newer platform. I managed resource & task, delivery & development planning, cost assessment & co-ordination with development team & product stakeholders. Delivered operational efficiency & reduced delivery time on small changes to live within weeks from months. 

Tool & Technologies: ASP.Net, jQuery, C#, WCF, SQL Server, CSS


IMS HealthJanuary 2009 - January 2009

Delivered IMS data based web reporting for some leading pharmaceutical companies.
Tool & Technologies: Asp.Net, C#, JavaScript, CSS, Remote work from Dhaka (Bangladesh), 2008-2009

* Senior Software Engineer: Cross-browser support, CSS enhancement & optimization. development.
Tool & Technologies: Asp.Net, C#, PostGreSQL, CSS

Obout Software Inc, Remote work from Dhaka (Bangladesh), 2008

* Developer: Worked on Asp.Net AJAX controls developed by the development team of the company. Working mostly on control UI/CSS, JavaScript, and Asp.Net. Taking care of tech support for several controls of its product line to help the developers using Obout products.

Tool & Technologies: Asp.Net, JavaScript, CSS

ShareFlo.comJanuary 2008 - January 2009

Cross-browser support, CSS enhancement & optimization. development. 

Tool & Technologies: Asp.Net, C#, PostGreSQL, CSS


Obout Software IncJanuary 2008 - January 2008

    • Worked on Asp.Net AJAX controls developed by the development team of the company. Working mostly on control UI/CSS, JavaScript, and Asp.Net. Taking care of tech support for several controls of its product line to help the developers using Obout products. 

Tool & Technologies: Asp.Net, JavaScript, CSS


Pageflakes IncJanuary 2006 - January 2008

 •  I have worked here as a UI Engineer, specialized in CSS & JavaScript for using in the lading dynamic AXAJ based Start Page. Worked on the core framework & widget level UI development using CSS & JavaScript is my premier responsibility here. Also worked on widget development using JavaScript & web services using C# & XML. Skilled in dynamic UI generation & DOM handling. Cross browser support was a key part of my responsibilities. 

Tool & Technologies: Asp.Net AJAX, JavaScript, CSS


Zanala BangladeshJanuary 2003 - January 2006

 • I have worked in Zanala as their web technology consultant, leading many of the web based projects they delivered within 2004 to 2006. As part of my work, I have worked on web sites & small web solutions for various business organizations, based on PHP, MySQL technologies. During 2003-2004, I have worked on the first e-learning venture of the country called "e-Versity" which finally could not be launched due to low internet penetration in the country at that period. The project was developed on Asp.Net 1.1, C#, SQL server 2000. 

Tool & Technologies: Asp.Net, JavaScript, CSS, C#, SQL Server, PHP, MySQL


Orion InformaticsJanuary 2001 - January 2003

    • Started working in Onirban/Orion Informatics as a Multimedia developer, working in Macromedia Flash & web with sound & graphics editing. Later on moved to web development working for several corporate web sites & a leading newspaper site in Bangladesh. 

Tool & Technologies: Flash, JavaScript, ActionScript, CSS, JSP

My stack

Analysis methods and tools

Enterprise Architect, JIRA, Kanban

Software testing

Postman, Test Planning, SoapUI


Web Services, Amazon Web Services (AWS), AWS


AngularJS, jQuery, AJAX, WCF

Environment of Development



Service Design, Product Ownership, Rally, Design, Business Analysis, Scrum/Agile, Content Management, Troubleshooting, SMS, N-tier


PHP, XML, ASP.NET, JavaScript, CSS, Flash, ActionScript


PostGreSQL, SQL Server, MySQL, Microsoft SQL Server, Microsoft SQL Server 2005




Microsoft C-SHARP, Microsoft .NET Technology, Cascading Style Sheets, Microsoft ASP.NET, Microsoft Team Foundation Server, Microsoft SQL Server 2000, Macromedia Flash, Financial Planning, supporting technology, Service Management, Systems Integration, Operational Expenditure, Tech support, Mobile Applications, Ongoing development, RESTful APIs, development planning, widget development, DOM handling, Enterprise Data Management

My education and trainings

Certification - Certified Scrum Product Owner®2018 -

Certification - Certified ScrumMaster®2014 -

Bachelor of Science, Computer Science & Engineering - University of Dhaka2006 - 2006