Overview the well being and the integrity of the project, Maintain a well balanced sprint, Create tasks and bugs, according to the business side of things. Take informed decisions about the issues, that go into a sprint Maintain a good communication between, client, management, and development team Create documentations, and detailed design documents based on Business needs Integrate new technologies and tools based on the client needs Create / maintain backlogs for three different scrum units (Backoffice / Services / Technical Infrastructure), Interact with Marketing, Customer Support stakeholders to ensure value after each sprint, Interact with different PO colleagues to make sure all integrations are OK from a process standpoint, Participate in Scrum activities such as Plannings, Groomings, Demos, etc, Give feedback to the teams in a daily basis
Overview the integration of ticketing platform (Service Now) - Establish connection between first level support and Second Level Support - Create and Overview the implementation of Procedures and Flows for SLS department, and connection with first level support - Create detailed documentation on tools and procedures - Manage the sls team, continuously communicate with all the departments involved in the flows ( BI/BA, Product, Development, QA) - Create detailed reports on the activity of the department Tools Used: Hue(Impala/Hive), SQL Server, OracleVM, Remote servers, Jira, Tableau, Graffana, Service Now, Excel, Office, Fiddler
Create documentation and test cases Create procedures Assign tasks and monitor activity of all QA teams Verify and validate bugs reported Report all QA activity and issues to Project manager and developer Decide the what issues to be fixed in a weekly version meeting Complete daily reports Verify and report all critical issues from live environment Assist and support in all required fixes for live environment Perform smoke test on all platforms Monitor the application for errors and problems Tools Used: HP UFT/QTP, MySQL Workbench, Jira, Confluence, Fiddler, Charles, Tools used:MS Office suite, Jira, Confluence, MySQL Workbench, SQL Server, Kibana, Tableau, Grafana, Zabix(The last 4 for monitoring traffic on different servers, errors)
Accurately follow game play and technical test cases * Followed all testing standards * Assisted the Project Lead on all requests * Provided the Project Lead with input for status report * Cooperated with the Project Lead to create test plans and cases * Managed groups of testers in covering daily/weekly tasks * Created excel test cases * Participated and conducted walk-through of the test plans and cases * Reviewed the logical & physical game design docs * Provided game improvement feedback * Provided daily reports Tools used: Jira, Ms Office suite, Confluence.
Digitalcomplet.roMarch 2009 - July 2012
MySQL, Microsoft SQL Server
Environment of Development
Unreal Engine, Unity 3D, MySQL Workbench
3D, Mercury Interactive Quicktest, Microsoft Office, English, detailed design, GIS, HP Unified Functional Testing, 2nd Line Support, Workbench, VMBox
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