• Assess Critical Project situation and execute on project quality improvement (Credit Suisse, Volvo Zenuity,…) • Act in Q1, as leader for West SDS region (10 countries, 5 managers, up to 124 resources) and lead the improvement of all KPI for FY19 for the West Region. • Act in Q2/Q3/Q4, as leader for ABS region (4 countries, up to 22 resources), improved and meet all KPI for this one.
• Responsible of the Professionnal Services organization in order to deliver the Dell EMC French Services and meet Customer Satisfaction as well as Dell EMC engagement. • Worked in coordination with Sales and Customer support organisation at French and EMEA level in order to transform the organization. • Improved by twice the French Professional Services P&L (revenue, cost, margin, engagement,and internal budget).
Project Manager: Managed projects in system and network solutions. Engineer Consultant: Pre-sales and delivery consultant in Network Solution. Build network architecture with Cisco, 3Com and BayNetwork hardware and suggest network management solution with HP Openview, IBM Tivoli or BMC software.
Altis Informatique and AresJanuary 1993 - January 1997
Gave customer advice in optimization of Unix or Windows systems. Installed, configured, administered and performed management of Unix or Windows platforms. Assisted customer in using and optimizing Unix and Windows systems by phone or at customer site.
Analyzed and developed front office interface for a bank in Appl*x language. Developped the training slide deck and trained beginners and advanced users of a DTP software (Desktop Publishing). Trained 150 people at Swiss Bank.
As Pentalog’s Talent Sourcing branch, SkillValue relies on a pool of 400,000+ Tech & Marketing Specialists – including 15,000+ Freelancers, a comprehensive catalog of IT assessments, available projects and job opportunities. Our SkillValue consultants are always ready and willing to help you boost your career.
Stay in the know with Pentalog tech & business updates
WHAT WE'RE ABOUT
Pentalog is a digital services platform dedicated to helping companies access world-class software engineering and product talent. With a global workforce spanning more than 16 locations, our staffing solutions and digital services power client success.