SURA App Testing, Banamex, Banorte.
Validation of business requirements, business flows via cellular, JIRA incident management, revision of services consumed by the APP in SOAPUI, execution of BATCH with MobaXtrem for validation of administrator data, elaboration of evidences of modules executed, management of resolution issues with the Backend and Front development team, execution of queries in SQL Developer, validation of information in application with what is in Database, tests with PMO, release of versioning in Play store and Apple Store.
Financial Credit Origination System / Administration System from HR
Requirements generation with user, creation of business flow activity diagrams, structure of use cases, test matrices, test cases, execution of tests, management of incidents with development teams, generation of evidence, classification of incidents , critical bug resolution.
Testing in the development components of the credit originating financial product.
Panamericana University - Educational Center.
People Soft Support Engineer.
• Support for the application of People Soft.
Software support for the Soft People application which entails the maintenance of the university curricula, enrollment of user permits, configuration of school plans, allocation of classrooms, curriculum management, etc. In the different establishments of the Mexican republic (Guadalajara, Aguascalientes, Distrito Federal).
• Check support.
Accounting application for issuing policies for different providers of the university, cancellation, affiliation, queries, cancellations, blocking of users, departments, affiliation of accounting rules.
• Reporting support.
Application responsible for the generation of university reports, in this part the activities were information validation, access to users, etc.
• Payment portal.
Support to Second level of application that was in charge of the generation of payments via internet to the university by the student enrollment we were in charge of managing the doubts and comments of the user as well as the errors that presented in this new application.
Application that manages university incident tickets, registration of school management requests.
• Documentation of new software versions.
To prepare the user needed to make user manuals with the aim of facilitating the navigation of the same and with this reduce the incidents due to lack of knowledge of how to handle the application.
• Tralix Manager.
Taking care of the requests of the different school departments for the mass sending of advertising, cultural events, concerts, etc. To the different groups of post office.
Everis - Consulting.
November 2012 - May 2013
BBVA - Traceability project.
• Analysis of processes of statements of account.
• Program designs.
• Attention of Incidents of Construction of programs.
• Test environment and database creation.
• Mesh modification.
• Promotion of components to different environments (Production, Quality, Test, Development).
Validations of the correct executions in the different test environments.
Everis - Consulting.
April 2011 - November 2012
BBVA Bancomer - Stamping project.
• Analysis of stamping processes.
• Component design.
• Attention to factory issues and testing environment.
• Testing (Development, Test, Quality).
• Incident support at the productive level.
• Mesh making.
• Promotion of components to production.
BBVA Bancomer - Compass Project.
• Reporting parameterization.
• Review of incidents.
• Documentation analysis.
• Test reports.
• Production of functional documentation.
• Mesh maintenance.
• Process execution.
• Promotions to packages to different environments.
• Monitoring and support of Batch in production.
Human Talent in Outsourcing - (Fellow) On-site Technical Support Engineer.
January 2009 - January 2011.
Attended the incidences of the equipment located along the Terminal 1 and Terminal 2 of the international airport of the city of Mexico, attended incidents either related to the tools used in the SUAS (rooms of last waiting), also the tools that they used on the platform to document the luggage of the user, as well as the different applications they used in the lounges premier, vip, depending on the airline.
Attention was given to the Hardaware issues of all terminal equipment being repaired on site and then the supplier was contacted to apply the equipment warranty.
January 2009 - January 2011
• Attention to incidents related to software and hardware as well as on the network of computing equipment, raised by users of platforms, counters, administrative.