Top 5%
Andra B.

QA Engineer

237 dollar
Freelancer
9 years
Brasov, ROMANIA
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Why I'm Top 5%

  • 9 years of industry experience
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My experience

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IpsosJanuary 2019 - January 2021

Conducts online surveys and offers expertise in advertising, customer loyalty, marketing, media, and public affairs research, as well as forecasting, modelling and consulting, with offices in over 40 countries.

Company's website: http://www.ipsos.com

▪    Provide support to Production departments in utilizing the company’s tools, applications, processes and procedures applicable to the Project Manager and Field Coordinator roles;

▪    Provide support with investigating the problems which come up during any production stages of projects/market research studies;

▪    Collaborate with the Production teams for aligning the internal processes to the new requirements and contribute to documenting procedures;

▪    Prepare and organize materials for ations, webinars and training programs;

▪    Support the implementation of newly internal developed applications which are utilized by Production, perform functional testing, smoke tests, end to end flows and UAT
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IpsosJanuary 2011 - January 2018

Ipsos Interactive Services; Business or sector: Market Research

Conducts online surveys and offers expertise in advertising, customer loyalty, marketing, media, and public affairs research, as well as forecasting, modelling and consulting, with offices in over 40 countries.

Company's website: http://www.ipsos.com


▪    Coordinate online market research studies that use a questionnaire-based survey;

▪    Collaborate with all the internal departments involved in the project development and liaise with the client on methodology, possible risks, handling issues, provide solutions and suggest changes where needed;

▪    Prepare the documentation for assigned projects, check various unconformity gaps and suggest improvements;

▪    Test the functionality of surveys prior to launching;

▪    Coordinate the data collection process by working with the Field Coordinator and discussing the internal panel usage, as well as the collaboration with external sample vendors;

▪    Create reports;

▪    Verify costs and approve invoices;

▪    Supporting the Quotation Team on feasibility requests from a production standpoint.
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Computer Generated Solutions S.R.L.May 2010 - August 2010

Computer Generated Solutions S.R.L.; Business or sector: Outsourcing, Call Centre Services. Company's website: https://www.cgsinc.com

▪    Offer support for American customers using different software applications;
▪    Resolve customers’ inquiries, complaints and requests via telephone;

▪    Respond promptly to customer questions;

▪    Record details of actions taken;

▪    Perform customer verifications and manage customers’ accounts.

My stack

Spanish, Smoke testing, Quality Assurance, Problem Solving, Marketing, Market research, Management, Functional testing, End-to-end testing, Data Mining, Content marketing, Advertising