Utha A.

Sysops Engineer

830 dollar

My experience

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Tai PingMarch 2014 - August 2018

IT Analyst & Application Specialist EMEA
In charge of IT infrastructure system & network for EMEA.
- Network specialist (Vpn - Cisco - Hp - WatchGuard)
- Administrator System (Windows Server 2012 & 2016 Cloud system)
- Google Apps
- Migration local servers to Cloud service
- IT Support of local ERP system based on Oracle
- End users assistance (hardware, software, phones)
IT Specialist EMEA
In charge of IT infrastructure of EMEA :
- Network
- Security Firewall
- Servers 2012
- End users assistance

PradaApril 2013 - June 2013

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Royal Caribbean Cruises, Ltd.June 2011 - December 2012

IT Business Support Analyst - Working with the IT Team based in London office and Miami
•    Support level 1 and 2 (software, hardware phone systems, Active Directory) at Paris office – Maintenance, monitoring and support of the Data Center
•    IT Support helpdesk : 40 workstations (Windows Seven version English Enterprise + 20 Servers (Switchs and Routers Cisco)
• Lotus Notes Version 8.5.2
•    VPN RSA Cisco Anyconnect – Remote control assistance for home office workers
•    Migration of workstations OS from Win XP to Win 7 (English OS)
•    Installation of new servers
•    Project management
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ViadeoJune 2010 - December 2010

IT Support and Helpdesk of 200 clients et 10 servers- Administration of Windows 2003 server- Active Directory- Microsoft Exchange 2003- Pack office 2010- Installation and administration of Backup Exec 2010- Installation of Glpi- Administration of switchs Dell.- Administration of VMware
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OSIATISMarch 2009 - June 2009

4 months mission at SAFRAN Informatique
- Technician helpdesk : Snecma - Hispano-Suiza - Snecma Service- Working at the Call Center - Windows XP, 2000, Pcanywhere, Dameware, Easyvista, Lotus Notes V5 and V7 support.

My stack

Databases

Oracle

IT Infrastructure

Active Directory, Network administration, System administration, Windows Server, Cisco Switches/Routers, Microsoft Windows 2003 Server, VMware

Others

Project Management, Technical Support

Other

PC Anywhere, Contact Centres > Call Centres, Linux System Administration, IT Analyst, Microsoft Windows XP, Remote control assistance, Microsoft Exchange Server, Application Specialist EMEA, Network specialist, Coordinateur IT Bilingue Anglais, IT Business Support Analyst, IT Support helpdesk, Microsoft Exchange 2003, Data Centre, Network and Security Administrator, Support and Helpdesk, Assistant IT Manager, Microsoft Windows 2000 Professional, IT Specialist, Technician, helpdesk, Administrator, Royal Society of Arts, IT support, Microsoft Office, Technician Helpdesk, Microsoft Windows 2000 Server, Microsoft Windows Server 2012, IBM OS/2, Lotus Notes/Domino, Microsoft Windows 7, Veritas Backup Exec

My education and trainings

Bachelor Informatique Option Sécurité & Réseaux Field Of Study Réseaux et sécurité / systèmes informatique Grade Mention Très Bien - ECTEI Groupe ECE2009 - 2010

Diplôme Universitaire Réseau et Sécurité Field Of Study Réseau et Sécurité Grade Mention Bien - Université René Descartes (Paris V)2009 - 2010

DUT Génie Electrique et Informatique Industrielle Field Of Study Option : Informatique des Systèmes Industriels Grade Mention assez bien - I.U.T Villetaneuse2006 - 2008