Tatiana Mihaela J.

Sysops Engineer

210 dollar
10 years
Bucharest, ROMANIA

My experience


MicrosoftApril 2016 - Present

Support Escalation Engineer for iOS
Dec 2017 – Present
Office 365 for iOS, Mac devices and Windows
Support Escalation Engineer for iOS
Dates Employed Apr 2016 – Present

OracleJanuary 2016 - April 2016


Fiora Bath CollectionsMarch 2012 - October 2015

•Customer service- Technical Support and Product issues
•Managing accounts in the UK, Ireland, Mexico, Denmark, Turkey, Poland, Russia, Croatia, Bosnia, Montenegro, Portugal, Hungary, Latvia and Netherlands
•Managing practical organization of the sales and logistic process such as order taking, data entry, invoicing, issue of credit notes, delivery, liaising with customs officials
•Managing and solving conflicts with clients
•Establish budgets with clients
•Develop timely and accurate forecasts for assigned accounts
•Communicate approved retail activities, promotional plans, merchandising and new item authorizations
•Arranging and assisting client visits

My stack


Technical Support, Social Media, Spanish


Romanian, Microsoft Office, Hardware Installation, English, Budgets & Budgeting, Python Programming, Office 365

Computer Tools

MS Office 365, Microsoft Excel

IT Infrastructure

Windows, iOS

My education and trainings

Master of Business Administration (M.B.A.) Field Of Study Business Administration and Management - Barcelona Spain2013 - 2014

Business Studies - Universidad de La Rioja2007 - 2011