Silviu B.

Sysops Engineer

445 dollar

My experience

MicrosoftJune 2019 - Present

IBMAugust 2018 - June 2019

LuxoftFebruary 2018 - August 2018

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HarmanFebruary 2017 - February 2018

▪ develop and improve IT workflow process based on encountered situations;
▪ collaborate with Offshore Wintel, Networking, Security and Backup Administration Teams in order to
maintain and solve infrastructure issues (offering detailed debugging) / plan and implement new corporate resources;
▪ maintain infrastructure virtual hosts based on VMware ESXi and project virtual hosts based on
Microsoft Hyper-V;
▪ maintain infrastructure servers based on Microsoft Windows Server 2008, 2012 and 2012R2 with the
following roles: AD, DHCP, DNS, Print Server, File Server, Repliweb Server, SCCM, Facility
Management, Exchange;
▪ monitor infrastructure servers and network devices using Solarwinds and Check_MK;
▪ maintain network security using Cisco Secure ACS along with SEP Manager;
▪ maintain hardware and software inventory using Eracent IT Management Center;
▪ provide project support based on the opened tickets (Remedy):
- deploy and maintain project related servers based on Linux and Microsoft Windows which had
different roles: Samba Shares, build machines, integration machines, smoke test machines, small
DHCP servers based on RaspberryPi devices;
- deploy and troubleshoot different project related VMs used by the development teams;
- maintain and defect handling for test environments: ensure system integrity, install new os
patches, install security patches on the production VTBs used for BMW, Daimler, Toyota and
other projects (over 220 machines and 2 VTB Farm laboratories);
- configure and troubleshoot network connectivity for the Xoraya and bluePiraT data loggers
installed in the test-vehicles so they can be accessed remotely;
- troubleshoot and solve different hardware and software problems encountered by the user with
the PC-VTBs relationship;
- troubleshoot and configure VoIP Cisco phones;
- troubleshoot infrastructure actives: HP printers, Meraki access points, Cisco switches, access
control units, Samsung Security Surveillance Systems;
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LuxoftFebruary 2016 - February 2017

▪ develop and improve IT workflow process based on encountered situations;
▪ contribute to IT documentation (internal wiki based on Atlassian Confluence);
▪ provide work direction, problem resolution, and training to other technical colleagues (knowledge
sharing);
▪ collaborate with L3 Server & Networking Administration Teams in order to maintain and solve
infrastructure issues (offering detailed debugging);
▪ collaborate with L3 Server & Networking Administration Teams in order to plan and implement new
corporate resources;
▪ maintain hardware and software inventory;
▪ different hands-on technical tasks:
- deploy and maintain project related servers – Linux & Microsoft Windows;
- deploy and troubleshoot different project related VMs used by the development teams;
- troubleshoot Microsoft Windows 7 / 8.1 / 10 and network issues;
- troubleshoot Linux (Ubuntu flavors) software and network issues;
- troubleshoot server and workstation hardware issues;
- troubleshoot and configure VoIP devices;
- troubleshoot different infrastructure actives: printers, access points, switches;
- monitor and maintain project related network infrastructures;
- monitor and maintain project related laboratories.
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Spearhead Systems SRLOctober 2013 - February 2016

▪ respond to our client’s technical questions (telephone / email);
▪ on-site visits in Bucharest or Romania;
▪ troubleshoot hardware and software problems;
▪ maintain our own ticketing system (a system developed internally by the technical team and which is
based on Kanban and Scrum);
▪ monitor, maintain, install and configure our client’s infrastructure:
- ensure that all the hardware devices are working correctly: SGI Servers, IBM Servers, Maguay
Servers, Dell Servers, HP Servers and IBM BladeCenter H;
- maintain virtualization environments based on RedHat Enterprise Virtualization and VMware
ESXi;
- maintain servers with Microsoft Windows 2003 / 2008 & 2008R2 / 2011 SBS / 2012 and
2012R2 – ROLES: Active Directory, DHCP, DNS, IIS, File Server, Print Server, WSUS,
Certificate Server, Lync, TMG, Exchange;
- maintain servers with CentOS and Ubuntu – ROLES: Webserver, MySQL, E-mail Server,
DHCP, Firewall, E-mail Relay;
- maintain firewall systems based on WatchGuard;
- maintain VPN systems based on WatchGuard and Cisco;
- maintain VOIP systems based on Alcatel-Lucent (add, remove or modify a number);
- maintain all infrastructure actives: printers, access points, switches with management;
- maintain network infrastructures;
▪ plan and implement different hardware and software projects;
▪ plan and implement network infrastructures.
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DB Better Business SolutionsAugust 2010 - June 2013

▪ identify new business opportunities with our existing clients (organizations and individuals);
▪ participate and contribute in all our meetings with new and possible clients;
▪ build and maintain a good business relationship with our new clients (organizations and individuals);
▪ develop the client’s portfolio by active hunting;
▪ create and plan all the developments phases for new projects;
▪ ensure all projects meet our customer requirements, are fully functional and delivered on time;
▪ ensure the safety and smooth running of all our clients websites;
▪ code all the designs in HTML and CSS respecting the W3 Standards;
▪ small programming modifications in PHP on existing websites.
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World Wide WebJuly 2009 - June 2013

Along my activity I've collaborated with universities, different international organizations and companies, among who i can enumerate: The Bucharest University of Economic Studies, Faculty of International Business & Economics; The Nicolae Titulescu University of Bucharest, The English Speaking Union Romania, The European eLife Project, International agricultural experiments company Jan Schuiringa Agrotest e.U. and many others.
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Creditinfo Business InformationJune 2009 - June 2010

▪ provide first level support via help desk software
▪ troubleshoot hardware, software and network problems when requested by the department manager
▪ report all potential system requirements, specifications and costs to the department manager
▪ maintain current and accurate inventory of technology hardware, software and resources

My stack

Others

E-commerce, Project Management, Technical Support, Web Design

Protocols

DNS, DHCP

IT Infrastructure

VPN, Hyper-V, Firewalls, Linux, System administration, Virtualization, VEEAM, Windows Server, Networking

My education and trainings

Master Degree - Criminal Law (Cyber-Espionage) - The Nicolae Titulescu University of Bucharest2012 - 2013

Bachelor of Law - Law (Internet Fraud) - The Nicolae Titulescu University of Bucharest2008 - 2012