Eduard-Florin S.

SYSOPS ENGINEER

265 euro

My experience

1st level IoT Technician - EricssonFebruary 2019 - Present

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VodafoneJune 2018 - September 2018

Responsibilities

- Provide and operate IT infrastructure services for Oracle systems related to VF European customers
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Maintain the Database functioning within proposed performance
parameters; provide its integrity and security related to IT and Telecom
applications
- Proactively execute maintenance activities based on maintenance plans, alerts and notifications
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Analyze and offer troubleshooting for internal customers requests
concerning database problems, in the agreed service levels and business
priorities, ensuring a minimal impact on their work
- Define and implement data access control methods to protect the database from unauthorized access
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Incident Management (diagnose problems, solution establishing and
implementing, eliminating the root cause, reporting the problem status)

Accomplishments

-Knowledge of database administration
-Knowledge of Oracle and Microsoft SQL Server database administration
-Basic knowledge of programming in PL/SQL and Shell UNIX/Linux
-Knowledge of database queries
-Knowledge of database theory
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Electronic Arts (EA)June 2017 - August 2017

Responsibilities
Tested video games and worked closely with the development team.
Creatively tested video game environments in unexpected ways to find bugs.
Isolated and identified bugs and how they occurred within the gaming environment.
Wrote technical reports and submitted them.



Accomplishments
Able to effectively self-manage to meet all deadlines
Strong technical report writing skills
Good written communication abilities
Strong collaborative ability with game development team
Writes and submits all bug reports in a time-sensitive manner
Highly creative and analytical
Solid understanding of good game design
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Telekom RomaniaJuly 2016 - September 2016

Responsibilities
Provide direct customer services by informing them of products and services
Ensure that customers are directed to the appropriate aisle
Identify sales opportunities and follow up on existing accounts for business development
Create and execute appropriate strategic plans to bring in more business
Research sources to develop new business connections
Make cold calls to prospective clients and inform them about new products and deals



Accomplishments
Selling products and services using solid arguments to prospective customers
Performing cost-benefit analyses of existing and potential customers
Maintaining positive business relationships to ensure future sales

My stack

Technical Support, System administration, Shell Unix, Oracle, Microsoft SQL Server, Linux, Database Administration