Develops databases that support web applications and web sites that meet the needs of the client Selects programming languages, design tools, and applications that meet the needs of the client Identify problems uncovered by testing and by customer feedback, and corrects problems or refers out to appropriate products or agencies for correction. Maintains understanding of current web technologies and programming practices through continual self-teaching and participation in online tutorials. Analyzes customer abilities and needs to determine technical requirements. Recommends and implements performance improvements in existing databases and web sites. Independently repairs both hardware and software of desktops, laptops, tablets and other devices. Refurbishes used devices for resale. Assists in installation, troubleshooting, diagnostics and repair of devices both for individuals and companies.
* Maintained and administered computer networks and related computing environments.
* Performed data backups and disaster recovery operations. * Diagnosed, troubleshooted, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary. * Tested computer hardware, networking software and operating system software. * Recommended changes to supervisors to improve systems, and determined IT requirements related to such changes. * Trained employees in computer system use when necessary. * Performed routine network startup and shutdown procedures. * Maintained logs related to network functions and repairs.
Partners in Development, Inc.May 2011 - December 2017
* Oversaw the daily performance of computer systems. * Answered user inquiries regarding computer software or hardware operation to resolve problems. * Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. * Conferred with staff, users, and management to establish requirements for new systems or modifications. * Inspected equipment and read order sheets to prepare for delivery to users. * Tested programs or databases, correct errors and make necessary modifications. * Compiled, sorted and verified the accuracy of data before it is entered.
* Located and corrected data entry errors, and reported them to supervisors. * Generated database reports when requested by supervisors.
Java, SQL, PHP, HTML, CSS
IT Security, Cascading Style Sheets, Computer Technician, IT Technician, Web Developer, Installation, Apple MacOS, Switching Certificate, IT Essentials Certificate, industry~it, IT AND COMMUNICATIONS SUPERVISOR, Microsoft Windows
Troubleshooting, Database Design, Technical Support
My education and trainings
IT Essentials Certificate - Cisco Networking Academy
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WHAT WE'RE ABOUT
Pentalog is a digital services platform dedicated to helping companies access world-class software engineering and product talent. With a global workforce spanning more than 16 locations, our staffing solutions and digital services power client success.