Ishmael B.

UX DESIGNER

619 dollar
Freelancer
19 years
Slough, UNITED KINGDOM

My experience

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The Creative Engine | Retail - Learning - PromotionJune 2019 - Present

· Redesigning the company website using Wordpress. I produced wireframes, prototypes, user flows, and user research. I worked closely with the stakeholder and the creative team to help improve the website look feel and performance.

· I helped storyboard and design eLearning content for Sonos. This involved using adobe after effects and Articulate Storyline. I produce 3D rich media for retail staff so they could learn the product efficiently.

· I produced user research, user flows and prototypes for a product selector. To help visualise the product I held user feedback sessions to scope out the business needs. This went on to become prototypes using Adobe XD.
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Mercury InkOctober 2006 - Present

Project managing clients' varied graphic design requests, such as web design, marketing materials and animation. Working with stakeholders of all levels to deliver to demanding deadlines. Since October 2007 I've also been supported by the Princes Trust.
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Accident Advice HelplineJanuary 2013 - December 2018

• Digital marketing
• Currently, I'm redesigning a range of sub-brands of accident advice helpline. I work closely with the stakeholder, marketing, SEO and backend development teams to design and develop these projects using UX processes. These involve competitive research, user research, personas, user journeys, sitemaps, wireframes and prototypes (Invision & XD).
• Collaborating with the stakeholder to help plan user testing on the new accident advice helpline website.
• Working closely with our SEO team to visualise UI design decisions across web applications and landing pages.
• Participate in regular design reviews and effectively communicate reasoning for proposed solutions. Recommend improvements in process and workflow.
• Created sketches, storyboards, wireframes and prototypes to communicate user flows and interactions across landing pages, emails, banner, animation designs.
• Frontend Development over 25 websites using WordPress cms and bootstrap framework.
• AB testing, analytics and heatmap research.
• 2D/3D Motion Graphics and designing rich media.
• Contribute to future products and current product enhancements.
• Designing and coding emails which included video, responsive, giff and troubleshooting inbox compatibility.
• Basic JavaScript, PHP and jQuery coding.
• Cross-browser backwards-compatibility troubleshooting.
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eCometApril 2011 - December 2012

Web Designer
Mar 2012 – Dec 2012

Flash content designer
Apr 2011 – Mar 2012
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Comet - eLearningMarch 2011 - March 2012

My role at comet involves developing eLearning content to help deliver the learning objectives for the subject. When developing content I analyse input from Subject Matter Experts (SME's) to develop and modify instructional material. To do this I identify user needs, analyse and logically organize complex technical information, and transform complex bodies of information into professionally designed, engaging and effective learning.

I produce a range of product knowledge content by researching products identified through supplier contacts and bodies appointed by the Commercial Operating Heads, as well as demonstrating the initiative to identify alternative product sources. Once I have created and delivered the required training or project I produce statistics on the usage of all content produced to assess usage and adoption.

My role has allowed me to build effective working relationships with both internal and external stakeholders and has allowed me to confidently communicate with various levels of management appointed by the Commercial Operating Heads.

One of my biggest achievements in this role has been the production and delivery of the Knowledge Zone which is the internal website for all Learning and Development; I created this from scratch using Dreamweaver and CSS/HTML coding.

Yell Adworks
* Web Amender, Designer, Developer. - January to March 2011

Worked closely with clients updating their websites. Main responsibilities include HTML/CSS coding, call handling, customer service, administration and Graphic design. As part of the amends team,
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Volt EuropeJuly 2003 - July 2011

Compliance tester for Microsoft Xbox 360 console specialising in the audio visual department. Responsible for detailed review of all visual and audio aspects of the title. My role was also responsible for pre-cert and certification testing, logging and testing bugs, and quality assurance.

Yell Adworks LtdFebruary 2011 - April 2011

My stack

WordPress, Web development, Web Design, UX Design, UI Design, Typography, Sketch, SEO, Photoshop, Logo Design, InVision, Illustrator, HTML, Graphic Design, Flash, Fireworks, Dreamweaver, CSS, Animation, After Effects, Adobe XD, Adobe Creative Suite, ActionScript, 3D Studio MAX