Reggie J.

UX DESIGNER

Freelancer
14 years
New York, UNITED STATES

My experience

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Sprint WirelessJune 2016 - Present

Enhanced key aspects of Dealer Sales and Operations in staffing and recruiting, training, sales strategy, marketing events, onsite support and coaching.

-Responsible for managing a territory of multiple Dealer locations under the Sprint Brand, by working directly and indirectly with the stores and Dealer Owners, while directing meetings, training, and report analysis.

-Develops strategies with Dealer partners that manage sales and operational needs to assure they are in alignment with Sprint's expectations, while enhancing sales growth.
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Sprint WirelessJune 2014 - June 2016

Developed and leveraged relationships with National Accounts in a competitive landscape to increase Sprint Sales from competitors.
-Hosted District and Store trainings to increase knowledge and improve sales goals for Sprint and National Account Brands.
-Worked creatively with Vendor partners to direct growth within Sprint Brand, and partnered to host sales events.
-Increased Sales growth within channel by gaining mindshare from key assets within the National Account structure.
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Sprint WirelessNovember 2012 - June 2014

Supports full spectrum of Office and Retail functions with a specialty in sales. Responsible for creating, analyzing, ing and communicating data from reports to assist in growing company revenue while being compliant in operations and managing groups success.

-Develops talent and cultivates future leaders with an emphasizes on integrity.

-Optimized customer satisfaction and sales success in a Sales and Repair Store by scheduling, coaching, training, and assisting a team of 20 people.

-Provided solutions to customers in sales and repair while also helping staff to meet and exceed daily, and monthly targets.

-Responsible for open and closing operations, inventory, sales quota, compliance, and resolving all customer concerns.
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Sprint WirelessJuly 2011 - November 2012

Managed Tech Team in Inventory, Repairs, Back Office Operations, and customer facing solutions.
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Sprint WirelessJune 2009 - July 2011

Repaired and applied in store solutions to customer's handsets. Drove customer satisfaction by matching solutions to complex issues.
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Sprint WirelessMay 2008 - June 2009

Single point of contact to 150 Small Businesses for account maintenance.
-Corporate Liaison specialized in identifying and ing performance packages that offer V.I.P. experience in care and cost to Small Businesses.
-Resolves customers concerns by involving departmental strengths that
speak to unique circumstances. Forecast business needs and works with client to resolve equipment, and billing needs.

My stack

Sales, Marketing, Computer Graphics