English : Advanced
Romanian : Native speaker
Freelance 2012 - 2018 Duration: 6 years
Photographer / Editor / Graphic Designer.
– Learning to be fully responsible for product quality, from increasing market visibility and finding new projects until finishing them and compliance with the initial deadlines.
– Photography of events, product and portrait, graphic design of musical albums, logos, shirts, newsletters or product brochures.
Decathlon 2017 - September 2018 Duration: 1 year 8 months
Customer Satisfaction and E-commerce Support.
Customer satisfaction at national level :
– Animating colleagues in solving situations.
– Increasing the number reviews .
– Moderating reviews.
– Review platform improvement (visual).
– Creating and implementing marketing campaigns.
– Providing new ideas of automation.
– Creating regular reports.
– Providing new procedures.
– Providing customer support.
– Reporting bugs and errors found in the online store and finding ways to solve them.
– Identifying methods to solve different problems faster / earlier.
– Providing improvements to the online store.
Bachelor's Degree in Biotechnology - University of Agronomic Sciences and Veterinary Medicine of Bucharest.