Back to listing

Backup Engineer
Romania (Bucharest)

Date posted: 22.06.2023

Job type: Full time

Romania (Bucharest)

Full time

Job perks: Exposure to Cutting-Edge Technologies; Multilingual Experience

About the project

How we hire:

At Pentalog, excellence is what you'll do. We're guided by a mission to positively impact the software development world.

Join our project for a client - a prestigious multinational bank - as a Backup Engineer. You will be part of a dedicated team responsible for monitoring and managing the backup infrastructure across Europe. This role requires expertise in providing Level 2 support during both business and non-business hours. Take this opportunity to develop your career in a dynamic and fast-paced environment with exciting prospects.

As a Backup Engineer, you will be responsible for installing and configuring backup related tools and software; commenting on installation manuals and procedures; reviewing and suggesting improvements to existing procedures; performing functional tests on newly installed components based on written test cases; occasionally providing on-call support out of hours and documenting activities in clients’ tools.

This role requires a willingness and availability for on-site (hybrid mode) work as needed and providing on-call support when required from the Bucharest office.

Job requirements

  • Minimum of 2 years of relevant experience in backup activities;
  • Basic proficiency with at least one of the following tools: IBM TSM, Dell Data Domain, CommVault, Veritas;
  • Experience with operating systems (Windows and Linux) and virtualization;
  • Basic understanding of storage infrastructure;
  • Familiarity with backup infrastructure tasks such as installing and configuring backup agents, using LAN-free backup, and analyzing/diagnosing malfunctions etc.;
  • Ability to generate clear and comprehensible reports on your activities;
  • Proficient in following written instructions and procedures;
  • Skilled in updating documentation and implementing existing practices;
  • Excellent communication skills and the ability to provide constructive feedback;
  • Strong teamwork abilities, promoting collaboration and cooperation;
  • Demonstrated respect for procedures, maintaining focus on assigned responsibilities;
  • Adherence to team schedules and proactive approach to tasks;
  • Excellent oral and written communication skills in English. Knowledge of French is a plus.
     

Responsibilities

  • Monitoring and management of alerts, first-level intervention in accordance with instructions, assurance of the infrastructure's proper operation, and modifications to the production environments;
  • Control over all backup infrastructure;
  • Ensure the services are provided in accordance with the Service Contracts that our client has;
  • Level 2 support: handling and addressing L2 incidents, responding to incidents, improving incident reports and knowledge base;
  • Set up new incident reports and procedures;
  • Track down persistent issues and open issue tickets;
  • Client Relationship: in accordance with the Service Contract, convey modifications, incidents, and a description of the service quality to the clients;
  • Log L2 incidents, troubleshoot them, and offer solutions;
  • Follow up on open incidents according to agreed-upon SLAs;
  • Open tickets with third-party suppliers;
  • Follow-up incidents with third-party suppliers;
  • Escalate to higher support levels if the incident can't be resolved.
     

Benefits

  • Healthcare benefits (Private Medical Insurance, various extra medical advantages); 
  • A more active lifestyle with the help of our PentaSport activities; 
  • French and English classes; 
  • Free pass to learning platforms; 
  • Meal vouchers; 
  • Mentorship programs that encourage and enable your professional development; 
  • Access to a technology roadmap; 
  • Full support to upgrade yourself (conferences and certifications); 
  • New-born maternity grant; 
  • A front-row seat to PentaBARs – our after-work tech events with a twist. 
     

About Pentalog

As a leading European Software Services company operating internationally in France, Romania, Germany, Moldova, UK, Vietnam, Mexico, Morocco and USA, we employ over 1,300 engineers and IT experts who work in a very dynamic, multicultural working environment.

At Pentalog, your talents & ambitions are recognized and rewarded; we offer plenty of opportunities to develop, both individually, as well as a professional, and we reward our collaborators who understand the importance of self-improvement.

Apply now

Super humans

Other jobs you might be interested in

SysOps Engineer

Summary: We’re looking for a SysOps Engineer to join our Pentalog galaxy and help us manage the group's IT infrastructure.
Multiple locations
Full time
Remote work
Job perks: Multicultural work environment; Learning path; Agility

Security Engineer

Summary: We have a new opportunity for a Security Engineer who wants to develop their career in a dynamic, multicultural environment where talent and ambition are recognized and rewarded.
Multiple locations
Full time
Remote work
Job perks: Continuous learning opportunities; Digital Transformation Projects

Data Engineer

Summary: One of the UK's largest online car retailers wants to transform the car buying experience. You've got a passion for TDD, clean code, the values and practices of XP and DevOps environment? Find out more!
Multiple locations
Full time
Remote work
Job perks: Quality coding; Team-centric workplace
Do you want to check all jobs? Check all the jobs

Blog articles

Software Development

Critical Gaps in Frontend Developer Skills – A CTO Perspective

At Pentalog, our routine involves assessing individuals’ skills in various aspects of their work, whether it’s for promotions, recruitment, project assignments, or training. This practice ensures that we maintain a clear alignment between our expectations and the reality of client projects and internal satisfaction. For technical leaders, especially when dealing with tech professionals, it’s imperative […]
Vasile Putina
by Vasile Putina
Chief Technology Officer

Design Patterns

Composite Design Pattern – Simple or Complex? This is the question!

Composite is a structural design pattern that allows us to treat individual objects and compositions of objects uniformly. This pattern is especially useful when dealing with hierarchical structures, such as a tree of objects, where we need to work with individual objects as well as collections of objects in a consistent manner. How does the […]
Eduard Ghergu
by Eduard Ghergu
Software Architect

Tech Trends

OpenAI Launches ChatGPT Enterprise for Businesses

OpenAI, the company behind the viral conversational AI ChatGPT, has announced the launch of [ChatGPT Enterprise], a new version of ChatGPT aimed at business users. [1]  Obtain top-tier security, privacy features, and access to the most robust version of ChatGPT available. What is ChatGPT enterprise? ChatGPT Enterprise introduces a fresh administrative console featuring a range of tools […]
Alexandru Hutanu
by Alexandru Hutanu
Engineering Manager