Vlad-Mihai R.

Data Engineer

Outsourcing
18 years
Bucharest, ROMANIA
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My experience

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Pentalog Products DevelopmentJanuary 2021 - Present

Data Engineer / Data Analyst.

Member of the DataOps team in Pentalog Products Development department.

Data viz.
  • Exploring data, assessing values, visualizing them in charts and putting them on dashboards.
  • Finding new ways of representing data that open new perspectives.
  • Implementing Azure ADF pipelines responsible for extracting data from various sources.
  • Transforming raw data from Data Lake using Azure Analytics Service (U-SQL) so that various apps may consume them.
Design.
  • Designing data and integrating data modeling gaps.
  • Giving feedback to Data Engineers and asking them to integrate more data, structuring them differently and evolving data models.
  • Finding new ways of exploring data.
Business data analysis.
  • Analyzing collected data and business processes for further improvement.
BI Tableau Developer.
  • Consuming API data or data from Speed layer in order to build Tableau reports / dashboards.
Legacy BI.
  • Maintaining and migrating legacy reports from Spago BI.
Reporting.
  • Analyzingunderstanding customer / user reporting needs.
  • Building reports.
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IBMMarch 2016 - January 2021

Azure Data Engineer within an American multinational technology corporation.
  • Designing, building, integrating data from various resources, and managing big data.
  • Writing complex queries, making sure it works smoothly, and optimizing the performance of the company’s big data ecosystem.
  • Running ETL (Extract, Transform and Load) on top of big datasets and creating big data warehouses that can be used for reporting or analysis by data scientists.
  • Creating Azure Analysis Services Tabular Models as well as Power BI reports.
  • Making use of various tools like Python, PowerShell, Azure Functions, Azure Logic Apps, etc. to automate processes and flows.

SharePoint Team Lead & Tech Lead (June 2018 - August 2019)

  • As the team leader and technical lead of the team, I helped my team in difficult/complex scenarios both political and technical and secured service quality by ensuring that all dependent processes and frameworks are in place or implemented and known to the team.

Quickly identified and resolved issues in the following areas:
  • Clarified the scope of our support (A vendor of IBM was to support all out of the box SharePoint issues while my team was only responsible for custom code applications).
  • Clarified points of contact for each customer application on both sides CLIENT & IBM.
  • Improved team internal communication and collaboration.
  • Improved Initial response SLA (tracked the queue to ensure incidents are not unassigned).
  • Improved Resolution SLA and due dates (organized meetings to summarize progress and follow-up on all the work).
  • Code management platform (installed SVN and tortoise client application).
  • Provided weekly activity and performance reports to IBM and CLIENT management.
  • Writing documentation and planning activities lead me to perform roles similar to a project manager and I'm always eager to organize, improve and clarify complex scenarios.

Microsoft Services Consultant (March 2017 - June 2018)
  • Designing, building and maintaining cloud environments focusing on uptime, access, control, and network security using automation and configuration management tools.
  • The scope for this project is the migration of an SSIS solution to Azure using Data Lake, USQL, Analysis Services, and other Azure technologies and services.
  • TFS is used to drive the execution, monitoring and control of the Sprints (Agile) as well as to organize and control the code (USQL, PowerShell, etc.).

SharePoint Consultant (March 2016 - March 2017)

As a consultant I accompany and advise IBM's clients by:
  • Creating technical concepts.
  • Supporting migration processes.
  • Analyzing business requirements
  • Performing cost/feasibility studies and assessing technical solutions.
  • Designing and implementing solutions.
  • Creating and maintaining technical documentation.
  • Investigating, analyzing, documenting and correcting reported defects.
  • Contributing ideas for products and the business.
  • Interacting with customers during solution delivery projects.
  • Proactively researching new technologies and advising on their use.
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bpostJanuary 2016 - January 2016

SharePoint Consultant within the Belgium’s leading postal operator and a parcel and e-commerce logistics provider in Europe, North-America, Asia.
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TechnipJune 2015 - December 2015

SharePoint Consultant & Administrator within a company that carried out project management, engineering and construction for the energy industry.

Maintaining SharePoint 2007 & 2010 platforms on-line and available in respect of the defined SLA, and ensuring the security of the SharePoint platforms.

Integration
  • Integrating SharePoint packages in the Integration, Pre-Production and Production SharePoint platforms.
  • Ensuring that Pre-production staging / Production Roll-Out of software components is in line with ITIL processes.
  • Creating and implementing PowerShell scripts.
  • Coordinating with the infrastructure team in charge of storage to ensure backup and restore of the platforms.

Support
  • Providing Level 2 and Level 3 support for SharePoint technologies (SP2007 / SP2010 and Internet Explorer clients).
  • Maintaining up-to-date system documents according to system changes.
  • Following system parameters changes and tracking them in the Change Management Application.
  • Creating change requests and following up their execution in coordination with BDA, Network, Storage and Security teams.
  • Ensuring coordination with software vendor (Level 4).

Production
  • Daily administration of SharePoint 2007/2010 platforms and ensuring their operability.
  • Monitoring the system and parameters of DocAve 5/6 (AvePoint) and StoragePoint 4 (Matalogix).
  • Patching the systems according to software vendor security bulletins and in line with ITIL Change.
  • Management process.
  • Ensuring technology standby regarding Office 365.
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IBMNovember 2011 - June 2015

Strategy and Analytics Consultant.
- The IBM Strategy and Analytics practice integrates management consulting expertise with the science of analytics to enable leading organizations to succeed.
  • Experience in managing and maintaining various customer enterprise environments setups including technologies like: Windows Server (AD, IIS, DNS, Hyper-V), Linux, VMWare, MSSQL (SSIS, SSAS, SSRS), DB2, SAP, ABBYY FlexiCapture, SharePoint, Oracle, WebLogic, OpenPages GRC, Cognos.
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Microsoft RomaniaJuly 2007 - November 2011

SharePoint Support Specialist within an American multinational technology corporation which produces computer software, consumer electronics, personal computers, and related services.
  • SharePoint advanced specialized support for EMEA customers of Microsoft.
  • Both for break-fix situations as well as for advisory situations.

Employee’s Roles & Responsibilities in the project: 
  • Highly trained and skilled with specific components or application.
  • Owning and resolving problems and managing customer expectations throughout the Service.
  • Request life-cycle in accordance with global standards.
  • Maintaining product expertise within the team.
  • Directly supporting customers through telephone, email and chat services.
  • Operating within Microsoft business processes and procedures.
  • Delivering high quality service to Microsoft Enterprise customers by solving complex technical problems and helping to proactively prevent new issues.
  • Realizing what the problem is and what the customer expectation is.
  • Isolating the problem and narrowing it down to a specific component by using trace analysis and other sophisticated tools.
  • Being able to work on more than one single issue at the same time. 
  • Collaborating on cross-team and cross-product technical issues by working with resources from other groups globally as needed to resolve customer issues.
  • Developing workshops for colleagues, helping them to ramp up with a specific new technology.
  • Attending weekly conference calls with colleagues to talk about top issues, existing open cases and to share information.
  • Being innovative and passionate by providing solutions using the latest Microsoft technologies.
  • Enjoying learning about new technologies, products and tools which can help in finding a solution for a specific customer problem.
  • Identifying if a specific customer problem is caused by a defect in the product and let the product team know about it by filing a bug report or a design change request.
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GENPACT LLCFebruary 2004 - July 2007

Management Trainee within a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
  • General IT support team management.
  • 20% of previous PROCESS ASSOCIATE position (see details for the PROCESS ASSOCIATE position below).
  • Focused on preparing for a management position by attending customer negotiations and discussions, resource management practices, quality control and improvement trainings, feedback trainings, department coordination and other management related activities.
  • Exerting some authority over the PROCESS ASSOCIATE team.
  • Acting as point of contact for Team Leaders / Business Leaders.
  • Creating reports that illustrate the performance of the team and presenting them to the Team Leader for discussions and action plans.
  • Helping the Team Leader in preparing various reports for the customer.

IT Consultant (February 2004 - January 2007)
  • General IT support.
  • Staying updated on all news that come up in the business (IT support contract for Federal Mogul Company).
  • Spotting the training needs of associates and organizing training to address these needs.
  • Creating/coordinating and monitoring the creation of SOPs/knowledge bases that would help the team perform better.
  • Taking calls on English and French languages.
  • Documenting cases for each incident.
  • Troubleshooting IT problems.
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CBREFebruary 2003 - September 2003

IT Consultant.
  • Helping with any IT related request ranging from how2s to server maintenance and Photoshop editing.

My education and trainings

Master’s Degree in Information Technology - Romanian-American University in Bucharest.2001 - 2005