Rodica-Nicoleta I.

WINDOWS Devops engineer

Outsourcing
Intermediate
Brasov, ROMANIA
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My experience

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Stefanini01.11.2013 - 01.12.2014

IT Help Desk Technician within a company that is a leader in areas such as application outsourcing and software application development.
  • Taking over the calls and emails from the client and solving the IT and telephony problems, such as Active Directory, Networking, RSA SecurID, VPN, IBM Lotus Notes / Sametime, MS Office, Blackberry, iOS, Android, Adobe Acrobat, JAVA, Network printers, Hardware, Symantec antivirus, Good for Enterprise, Enterprise activation password.
  • Participation in developing the database (KB).
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"Normandie" Restaurant01.06.2011 - 01.09.2011

Bakery Administrator within a Romanian restaurant.
  • Ensuring the optimal functioning of the bakery activity (receiving the goods, paying the suppliers, doing the inventory).

My stack

Spoken languages

SPANISH: Average
ENGLISH: Advanced
FRENCH: Advanced
ROMANIAN: Native speaker

Networks and systems

Android, iOS, Active Directory, Lotus Notes, Networking, VPN, Windows

Languages

JAVA

Mobility

Blackberry

Miscellaneous

Symantec

Computer tools

Adobe Acrobat, MS Office (Word, Excel, PowerPoint, Outlook)

My education and trainings

Master's Degree in Management and Business Administration, Faculty of Business Administration (in Foreign Languages - French) - The Bucharest University of Economic Studies.2014

Master's Degree in General Economics, Faculty of Economics and Management - University of Mons, Belgium.2013

Bachelor's Degree in Management and Business Administration, Faculty of Business Administration (in Foreign Languages - French) - The Bucharest University of Economic Studies.2009-2012