Top 5%
Robert-Vasile C.

Devops Engineer

Outsourcing
11 years
Bucharest, ROMANIA
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Why I'm Top 5%

  • English language proficiency
  • 11 years of industry experience
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My experience

Publisher of magazines and periodicalsDecember 2021 - Present

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OworxMay 2020 - November 2021

Public Cloud Solutions Engineer AWS / Azure / GCP TL within cloud technology company, focused on providing on-demand cloud solutions that help businesses scale, streamline and succeed.
  • Deploying resilient and cost-effective AWS infrastructure for new and existing customers.
  • Providing initial support and helping customers get their environment working.
  • Maintaining customers AWS, Azure infrastructure documentation.
  • Contributing to internal OWORX tooling and automation scripts, Terraform modules, Cloud Formation, ARM templates.
  • Implementing DevOps good practice into onboarding workflow.
  • Providing post build quality checks and code reviews for peer engineers.
  • Mentoring junior team members.
  • Performing business analysis.
  • Taking part to discussions with the client to obtain information necessary to propose a solution.
  • Actively involved in the design and architecture of the software product/products.
  • Creating or modifying the software.
  • Performing technical support and analyzing the specific requirements within the project.
  • Performing integration, and harmonization of the product with databases or other internal applications of the customer.
  • Remedying the dysfunctions that appeared after the implementation.
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ThinslicesMay 2019 - May 2020

DevOps for a full-service product development agency, working on high-intensity development projects with corporate innovation groups and startups.
  • Collaborating with the development team and proposing infrastructure solutions that satisfy the project requirements.
  • Setting up the infrastructure for new projects using AWS services
  • Setting up a Continuous integration (CI) or Continuous Deployment (CD) pipeline.
  • Maintaining and updating projects infrastructure.
  • Adding new infrastructure-related functionalities as required by the client or the development team.
  • Offering infrastructure support and guidance to different team members on as needed basis.
  • Staying up to date with the latest trends in the industry (with special focus on the AWS cloud).
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Preh Car Connect GmbHMarch 2018 - May 2019

DevOps Engineer for a company that develops and manufactures products in the areas of car-infotainment, navigation, connection technologies and audio, media & broadcast for the leading automotive manufacturers in the world.
  • Monitoring and ensuring compliance with committed service level Agreements with the OEM.
  • Supporting pragmatic solution development and implementation for improvements and urgent issues fixes.
  • Working along with DevOps collaboration culture with the (remote) development team.
  • Contributing to improvement initiatives and projects in the DevOps Center.
  • Keeping up with the fast moving AWS technology with special focus on monitoring Services.
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Levi9September 2017 - March 2018

SysAdmin / DevOps Engineer for an IT services company, working remotely on software products and revenue generating systems .
  • Analyzing, logging, tracking and resolving software issues related to servers and applications used in business environments.
  • Migrating systems and environments.
  • Researching and recommending innovative, and where possible, automated approaches for system administration tasks.
  • Monitoring internal and production systems and environments.
  • Performing technical support.
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XEROXOctober 2014 - August 2017

HRS IT Infrastructure and Architecture Analyst within an IT and services company specialized in providing software, business services, digital printing, printers, office workflow solutions.
  • Defining solutions for the infrastructure programs and documenting the architecture and architecture decisions for the project.
  • Working closely and coordinating project implementation teams that work on end user, server, network, firewall and applications to deliver and supporting the infrastructure projects and programs within Xerox.
  • Presenting complex technical ideas to both technical and non-technical audiences.
  • Managing the architecture activities, business requirements, system requirements, business process, project delivery, IT ecosystem, and business cases for the projects.
  • Leading multi-team project architecture activities.
  • Supporting the delivery  program of enterprise infrastructure.
  • Developing the infrastructure processes that support the business processes.
  • Identity management, authentication, firewalls and networking
  • Client virtualization and mobility solutions.
  • Developing cross functional integration processes and solutions.
  • Proposing, discussing and evaluating the potential solutions, workarounds and resolutions.
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ContinentalMay 2014 - October 2014

IT Support Engineer within an automotive company which  develops pioneering technologies and services for sustainable and connected mobility of people and their goods.
  • Assuring first line support (service desk) and tracking support issues coming from the customers.
  • Generating tickets.
  • Supporting the users of the SW tools and test-bench tools in solving low complexity issues.
  • Working with the support teams to ensure tickets are resolved, closed, or escalated according to Service Level Agreements.
  • Assisting in the development and maintenance of the Support knowledge-base.
  • Performing administration activities of hardware assets (PCs, laptops, monitors, test benches equipment).
  • Installing, configuring and maintaining SW tools.
  • Maintaining small scripts.
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CapgeminiJuly 2012 - May 2014

IT Analyst within a company which is a global leader in consulting, digital transformation, technology and engineering services.
1st line Service Desk IT Consultant for WB, GEFCO.
  • Provided and reinforced team customer service expectations when assisting the customer in technical and operational issues
  • Delivered excellent technical and non-technical support with outstanding customer service, satisfaction, and timeliness.
  • Troubleshot support calls and worked toward First Call Resolution.
  • Triaged and forwarded unresolved issues/requests to the correct IT support structure via Service Desk software.
  • Worked with IT support teams to research and document problem resolutions.
  • Assisted in managing the Service Desk email box and generate tickets as needed.
  • Assisted in managing the Service Desk ticket queue for creating statistical data and reports.
  • Worked with support teams to ensure tickets are resolved, closed, or escalated within Service Level Agreements.
  • Assisted in the development and maintenance of the IT Knowledgebase.
  • Provided recommendations to improve the Service Desk processes and the delivery of customer service.
  • Participated in the implementation of changes occurring in the IT environment.
  • Assisted in the implementation of Service Desk and IT support workflows.
  • Implemented lessons-learned based on customer satisfaction surveys and call quality reviews.
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SCCOctober 2010 - May 2012

International Order Administrator within one of the largest IT groups.
  • Provided ongoing communication to all local SCC subsidiary and/or SCC business partners. 
  • Ensured that business partners have access and end users have access to special bid pricing.
  • Supported order processing via Lifecycle (TM), or other agreed method.
  • Monitored the status of orders and provided a selection of reports.
  • Monitored the status of quotations and provided the reporting. 
  • Ensured that all SLAs and OLAs were achieved.
  • Assisted in the communication and transition to new products as they were announced by the manufacturers.

My education and trainings

Bachelor's Degree in Accounting and Business Information Systems - Alexandru Ioan Cuza University.2013 - 2016

Bachelor's Degree in Orthodox Theology - Alexandru Ioan Cuza University.2006 - 2010