Cristian P.

Head Of Cloud And Managed Services

Outsourcing
15 years
Brasov, ROMANIA
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My experience

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PentalogApril 2007 - Present

Head of Cloud and Managed Services (May 2019 - now)
  • Defining strategic plans and provide support to new business opportunities.
  • Managing the Cloud and Managed Services team, responsible for talent search and development, compensation and hiring.
  • Providing mentorship and coaching to team members.
  • Overseeing the implementation of projects taking into account internal resources and customer priorities.
  • Ensuring that all changes and other service requests are fulfilled timely and correctly.
  • Developing, measuring, and monitoring success criteria and KPIs / OKRs.
  • Contract and vendor management.

IT Operations Manager (January 2015 - May 2019)
  • IT Operations Management (IT infrastructure).
  • Deploying and reviewing IT policies, procedures and workflows related to IT operations.
  • Providing expert guidance, direction, supervision and day-to-day operational support to teams/ team members.
  • Conducting evaluations and initiating corrective actions; developing professional growth opportunities.
  • Planning, scheduling and reviewing projects workload to make sure targets are being met.
  • Strategy planning.
  • Preparing and reviewing all operation metrics and KPIs.

IT Project Manager (July 2012 - December 2014)
  • Design, planning and implementation of new projects / technologies and ensuring that the solutions are highly available.
  • Providing technical leadership and direction to customer and internal staff.
  • Building out VMware infrastructure from the ground up, including vCenter, server, storage and network configurations.
  • Designing and implementing ESXi Clusters, HA, DRS, vSwitches, Distributed Switches.
  • Administration of firewall environments in line with IT security policy.

System and Network Engineer (April 2007 - June 2012)
  • Planning and configuration of core network solution.
  • Maximizing network performance by monitoring performance.
  • Investigating, analyzing and troubleshooting software and hardware problems.
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PentalogOctober 2010 - December 2011

Participation in a “Cisco Certified Network Associate” training.
  • Analysis of the switching and routing protocols, Cisco equipment configuration and management.
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PentalogMay 2011 - September 2011

Deployment of a private cloud infrastructure and strengthening of the routing layer and security of the platform.
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Electrical Appliances ManufacturerDecember 2008 - December 2008

  • Monitoring of the support services.
  • Participation in a solution integration for servers remote supervision.
  • Reporting of the platform incidents.
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PentalogAugust 2008 - August 2008

Management of the IT Infrastructure project.

  • Preparation of the network related devices and their installation at the Iasi and Sibiu new offices.

  • Monitoring of the network related work and data/voice access control.

  • Configuration of the network equipment and the servers.
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Transylvania University, BrasovJune 2008 - June 2008

In charge of carrying out the diploma project on VoIP servers - installation and configuration.
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PentalogFebruary 2008 - April 2008

Installation and configuration of the VoIP network.

  • In charge of carrying out tests.

  • Integration of GSM terminals in VoIP networks.

  • Integration of Softphone and Smartcal solutions.
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Romanian companySeptember 2007 - September 2007

Design, installation and configuration of an ultra-mobile network for Colas - Arad.
  • Configuration of 3G routers.
  • Support for the technical problems.
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PentalogJuly 2007 - July 2007

Research and undertaking of Microsoft Windows Server Update System (WSUS).
  • Installation of several virtual machines that cover several operating systems as clients and the WSUS service as a server.
  • Configuration and testing of the synchronization service, study of the constraints and identification of appropriate solutions for the most frequent issues.
  • Writing of the documentation corresponding to these actions.
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PentalogJune 2007 - June 2007

Research of a software solution of multiplatform synchronization (RSync).
  • In charge of carrying out research and a comparative study between several multiplatform synchronization solutions based on the RSync protocol.
  • Implementation of more concrete use cases (Pentalog infrastructure, client case), ensuring that the security and performance constraints are taken into consideration.
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PentalogMay 2007 - May 2007

Research and undertaking of the RSI service - Remote Installation Service.
  • Installation of several virtual machines that cover several operating systems as clients and the RSI service as a server.
  • Configuration and testing of the distance installation service.
  • Identification of the priorities, study of the constraints and identification of the appropriate solutions for the most frequent issues.
  • Writing of the documentation corresponding to these actions.
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PentalogApril 2007 - April 2007

Study of the Wake on Lan service.
  • Study of the WoL standard network.
  • Implementation of the solution on several operating systems.
  • Documentation for the accomplished actions.
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Siemens PSE RomaniaJune 2006 - September 2006

Internship within the "Communication Systems and Services" department.

  • Professional training in the field of mobile communications.

  • Creation of a database with the used equipment in the frame of the CSS department.
  • My education and trainings

    Master's Degree in Telecommunication, Faculty of Electrical Engineering and Computer Science - "Transilvania" University, Brasov.2008 - 2010

    Bachelor's Degree in Electronic Engineering, Faculty of Electrical Engineering and Computer Science - "Transilvania" University, Brasov.2004 - 2008