Victoria M.

People Manager

Outsourcing
6 years
Chisinau, MOLDOVA
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My experience

SumUpNovember 2021 - Present

A leader in the Spa and Fitness industryNovember 2021 - Present

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PentalogOctober 2021 - Present

People Manager within the Pentalog group.
  • Organizing the onboarding process:
    - Defining the onboarding process.
    - Internal logistics & practices.
  • Monthly one-to-one meetings with each team member.
  • Coaching the team on remote collaboration, how to give visibility, communication.
  • Collecting and providing regular feedback: team members, Pentalog and Client.
  • Internal (Pentalog only) by-weekly meetings: removing issues, HR risks.
Maturity Model:
  • Responsible for the People pulse axis.
  • Contribution to governance, skills and turnover axis
  • Involving the team on the business side.
  • Attending important team meetings with the client.
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Energy Data Management SpecialistOctober 2021 - Present

People Manager.
  • Organizing one-to-one meetings.
  • Providing administrative and operational support, including the approval of leaves, work from home requests, creating technical tickets, Epole etc.
  • Close collaboration and communication with the team.
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Helvetas MoldovaNovember 2019 - October 2021

Project Assistant / Communications Officer for an independent development organization.
  • Provided administration and finance support to the team.
  • Organized workshops, partners visits, events, and support the team in public activities.
  • Coordinated logistical and operational tasks of the project on the local level.
  • Coordinated the process of hiring new employees.
  • Administrated the on-boarding process of new employees.
  • Translation EN-RO and RO-EN and communications tasks.
  • Ensured support in procurement and financial aspects of the project.
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OSCE / ODIHRJune 2021 - June 2021

Operations Expert Assistant for an organization that provides support, assistance and expertise to participating States and civil society to promote democracy, rule of law, human rights and tolerance and non-discrimination. 
  • Supported the activity of the mission and of the international observers in regarding the equipment and necessary materials for Long-Term Observers (LTOs) and Short-Term Observers (STOs).
  • Provided short training to each team on the rules and equipment use.
  • Managed mission documents, as instructed by the Operations Expert.
  • Supervised the execution of pre-negotiated and signed contracts.
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OrangeMarch 2016 - October 2019

On-boarding Coordinator and Administrative Assistant for one of the world’s leading telecommunications operators.
International Operations Department.
  • Provided training and technical support to newcomers (access, internal regulations, logistics).
  • Assisted the team of HR Administrator in HR processes.
  • Interacted efficiently within the department, other departments, and outsourcing partners. (accounting, purchasing, human resources, legal) on daily tasks.
  • Prepared different kinds of reports on a specific period base and ad-hoc. (weekly, monthly, and Quarters) including monthly invoices for external partners.
  • Created and monitored requests in iProcurement and coordinate the department logistics.
  • Supported and organized internal events, partner visits, travel arrangements.
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IpHostSeptember 2015 - January 2016

Director's Personal Assistant for an IT company.
  • Assisting the director in daily activities (logistics, meetings).
  • Office & HR management.
  • Coordination of specific projects and research.
  • Translation oral/written.
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Primo ConttattoJuly 2015 - August 2015

Call Center Operator for a multilingual outsourcing center.
  • Web research and database filling.
  • Updating the internal program/software.
  • Phone calls and emailing to potential partners.
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OSCE / ODIHRMay 2015 - July 2015

Interpreter / Media Monitoring Specialist.
  • Monitoring local media on local elections (radio, television, online media).
  • Updating the internal database (daily, weekly).
  • Translation RO-EN & EN-RO (articles, video, online media).

My education and trainings

Bachelor's Degree in Foreign Languages and Literature - Moldova State University.2012 - 2015