Senior Technical Enterprise Project Manager for Vancouver Airport Authority. Acting as a trusted advisor to provide leadership and direction during discovery, elaboration and execution of YVR’s multimillion-dollar cloud first strategy to protect and modernize an applications portfolio of over 200 systems comprised of mission and business critical capabilities that move people, bags and planes.
Led the successful migration of Microsoft (Office) 365 by following Microsoft best practice which included driving key deployment decisions, identifying and mitigating potential deployment blockers, set up and configuration of Microsoft 365 and rollout to users.
Implemented security and best practice including information protection and regulatory compliance.
Successfully led the build out of a robust Azure ecosystem incorporating governance best practice, delivering saleable modern cloud infrastructure solutions with mitigated risk postures and robust disaster recovery solutions.
Collaborated with senior business leaders, analysts and lead cloud architect to develop and execute on cloud assessment frameworks to deliver a repeatable methodical approach to workload assessment and in turn enhancing the level of organizational cloud maturity.
Empowered, led and motivated cross functional teams within the Network, Infrastructure, Database teams and with Business Owners / LoB to formulate and execute migration plans which deliver project milestones on time and within budget.
5Lakes Professional ServicesJuly 2019 - April 2020
Senior Project Manager - Dental Insurance Management Systems within a Michigan-based policy consulting firm dedicated to advancing policies and programs promoting resilient environmental solutions.
Successfully implemented Scaled Agile Framework and Scrum ceremonies, provided coaching and leadership and built a high performing team located and offshore developers delivering incremental value consistently alongside continued improvements in velocity and best practice.
Collaborated with the CEO to develop a business motivation model to ensure the alignment of tactical initiatives and product outcomes to strategic goals.
Implemented an integrated change management framework to deliver key projects which positively impacted business by streamlining and automating process to become more scalable and cost effective.
Introduced and championed Agile from the top down, implemented automated test frameworks and Azure governance best practice contributing to an empowered team who then delivered better software faster.
Consulting Services Manager for a company providing high quality hospitality services.
Provided strategic leadership and direction to a dynamic team of 10 Consultants in the delivery of positive customer experiences aligned with organizational objectives.
Managed a diverse SaaS based POS solutions portfolio across multiple partners, vendors, and verticals.
Engaged with clients and stakeholders to identify needs and goals to negotiate appropriate project strategies.
Developed and implemented program processes and procedures encompassing emerging technologies.
Analyzed, identified, and managed risks throughout all project phases.
Served as an effective change agent driving process and system transformations.
Facilitated collaboration across cross-functional teams to promote compliance with customer requirements.
Streamlined processes and ensured consistency through the introduction of standardized tools and templates adherent to PMI best practices aligned within complex transactional cloud-based customer POS solutions.
Effective upward management of key clients, stakeholders, and senior management including the standardization of KPI reporting metrics, resource management and interdependencies which resulted in driving increased program margins, aligned schedules, reduced rework and enhanced quality.
Introduced the Agile principles to drive team performance and created cross-functional collaboration in the delivery of continuous improvement initiatives.
Senior Project Manager for one of the most sophisticated API-based enterprise commerce platforms in the world.
Managed a diverse and complex portfolio of IT projects ensuring the alignment of delivery within time, cost, and quality expectations.
Worked with key partners to build and deliver connected retail experiences.
Served as a Subject Matter Expert (SME) in Agile, Scrum, Kanban, and Lean methodologies.
Led cross-functional teams, on-premise and remotely, to the delivery of quality project outcomes.
Negotiated client solutions utilizing identified needs and requirements.
Delivered project reporting to clients and stakeholders.
Developed and executed comprehensive project strategies.
Cultivated relationships with clients and vendors.
Held accountable for risk management.
Championed the enterprise level platform upgrade of AMIA (Aeroplan) eCommerce solution resulting in higher conversions and an enhanced customer experience.
Successful rollout of the Ocean Medallion, passenger wearable tech (IoT) which enables frictionless E-commerce anywhere and personalized passenger experiences onboard Carnival Cruise Line Vessels.
Entrusted to manage the implementation of a robust E-commerce platform for Herschel Supply Company valued at $1.8M encompassing the front-end integration of Adobe Experience Manager (AEM) and the ERP financial systems on the back end along with the change management that goes along with this disruptive enterprise shift.
Hand-selected to lead multiple non collocated teams to deliver the integration of an E-commerce platform/CRM system into Johnstone Supply resulting in successful completion with established timelines and budget parameters.
Project Consultant for a TV, film and media production community based in Vancouver.
Served as a Project Consultant providing management and leadership in the implementation and administration of Microsoft technologies encompassing Active Directory and Exchange with 1.5K+ nodes.
Provided consultation to mid-sized organizations.
Implementation of Asset Management Solutions.
Managed the implementation of Cisco VoIP and various other network-related projects.
Successfully managed the portfolio of network infrastructure projects providing systems support across multiple domains and trusts while consistently exceeding SLA’s in break fix, IMAC, network and application support within the Healthcare sector.
My education and trainings
Professional Associations:- Member of Project Management Institute, West Coast Chapter since 2013.- Member of Scrum Alliance since 2014.2013
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Pentalog is a digital services platform dedicated to helping companies access world-class software engineering and product talent. With a global workforce spanning more than 16 locations, our staffing solutions and digital services power client success.