Top 5%
Dragos-Dumitru V.

Scrum Master

11 years
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Why I'm Top 5%

  • People skills
  • 11 years of industry experience
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My experience


Industrial Performance ImproverSeptember 2021 - Present

Scrum Master.
  • Facilitating Scrum ceremonies (daily scrum, sprint planning, sprint review, sprint retrospective, product backlog refinement).
  • Coaching the team into adopting the agile practices and remote collaboration (efficient communication, visibility).
  • Providing training on how to describe User Stories.
  • Organizing the onboarding process:
    - Monthly one-to-one meetings with each team member;
    - Collecting and providing regular feedback to team members, Pentalog organization and Client party;
    - Responsible for Maturity Models improvement (People Pulse, Government, Skills, Turnover).

Scrum, Agile, Team Management, Jira, Confluence, Miro, Facilitator, Servant Leader, Management, Coaching, Motivator, Change Agent, Impediment Remover, Conflict mediator

METRO.DigitalJanuary 2021 - August 2021

Scrum Master / OKR Master for a tech company of METRO, the leading international specialist for wholesale and food trade.
  • Leading 2 Scrum teams simultaneously with a very different degree of Agile maturity between them.
  • Building a trusting and safe environment where problems could be raised without fear of blame.
  • Continually refining and evolving the Agile processes within the Scrum teams for a more predictable and incremental delivery.
  • Implementing the Agile methodologies using a Scrum framework.
  • Leading all sprint planning, reviews, retrospectives and dailies with the development teams resulting in product features that support the Metro Cash & Carry employees.
  • Leading all OKR Check-in's, retrospectives and planning sessions with the 2 development teams.
  • Delivered discovery workshops with the stakeholders, developers, UI/UX, BSA and Team Leads of Metro Cash & Carry.
  • Serving as the main point of contact to drive effective communication throughout the project phases.
  • Working closely with product management and technical stakeholders to clarify the schedule, status, and details of each project.
  • Coaching the teams to higher levels of Scrum maturity at a sustainable pace.
  • Developing a more data-driven culture by building KPI dashboards for the teams around feature development and product life-cycles.
  • Calibrating the capacity and estimations of the development teams.

MetroSystemsMay 2016 - December 2020

Scrum Master / OKR Master for an information technology & services company.
  • Led 2 Scrum teams simultaneously, with one team collocated and one team virtual across 3 different time zones.
  • Led all OKR Check-in's, retrospectives and planed sessions with the 2 development teams.
  • Supported the product owners in managing customer expectations for project deliverables and managed internal stakeholder communications.
  • Promoted empowerment of the team and encouraged a sustainable pace with high-levels of quality for the team.
  • Maintained team metrics and reported project statuses on a regular basis to the Scrum teams improving decision making.

Technical Support
(May 2016 - December 2018).

Embarcadero TechnologiesJuly 2014 - May 2016

Technical Support for a company that provides software solutions. 

ArtInfoSoftwaeMarch 2014 - June 2014

Technical Support for a software company.

Stream Global ServicesSeptember 2013 - December 2013

Customer & Technical Support for a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care, technical support and back office.

Embarcadero TechnologiesFebruary 2010 - March 2013

Customer Support.

My education and trainings

Master's Studies in Administrative and Communication Sciences - Babes-Bolyai University of Cluj.2020

Bachelor's Degree in Geography and Geology - Alexandru Ioan Cuza University of Iasi.2006 - 2009