Top 5%
Dragos-Dumitru V.

Scrum Master

Outsourcing
11 years
Iasi, ROMANIA
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Why I'm Top 5%

  • People skills
  • 11 years of industry experience
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My experience

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Industrial Performance ImproverSeptember 2021 - Present

Scrum Master.
  • Facilitating Scrum ceremonies (daily scrum, sprint planning, sprint review, sprint retrospective, product backlog refinement).
  • Coaching the team into adopting the agile practices and remote collaboration (efficient communication, visibility).
  • Providing training on how to describe User Stories.
  • Organizing the onboarding process:
    - Monthly one-to-one meetings with each team member;
    - Collecting and providing regular feedback to team members, Pentalog organization and Client party;
    - Responsible for Maturity Models improvement (People Pulse, Government, Skills, Turnover).

SKILLS
Scrum, Agile, Team Management, Jira, Confluence, Miro, Facilitator, Servant Leader, Management, Coaching, Motivator, Change Agent, Impediment Remover, Conflict mediator
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METRO.DigitalJanuary 2021 - August 2021

Scrum Master / OKR Master for a tech company of METRO, the leading international specialist for wholesale and food trade.
  • Leading 2 Scrum teams simultaneously with a very different degree of Agile maturity between them.
  • Building a trusting and safe environment where problems could be raised without fear of blame.
  • Continually refining and evolving the Agile processes within the Scrum teams for a more predictable and incremental delivery.
  • Implementing the Agile methodologies using a Scrum framework.
  • Leading all sprint planning, reviews, retrospectives and dailies with the development teams resulting in product features that support the Metro Cash & Carry employees.
  • Leading all OKR Check-in's, retrospectives and planning sessions with the 2 development teams.
  • Delivered discovery workshops with the stakeholders, developers, UI/UX, BSA and Team Leads of Metro Cash & Carry.
  • Serving as the main point of contact to drive effective communication throughout the project phases.
  • Working closely with product management and technical stakeholders to clarify the schedule, status, and details of each project.
  • Coaching the teams to higher levels of Scrum maturity at a sustainable pace.
  • Developing a more data-driven culture by building KPI dashboards for the teams around feature development and product life-cycles.
  • Calibrating the capacity and estimations of the development teams.
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MetroSystemsMay 2016 - December 2020

Scrum Master / OKR Master for an information technology & services company.
  • Led 2 Scrum teams simultaneously, with one team collocated and one team virtual across 3 different time zones.
  • Led all OKR Check-in's, retrospectives and planed sessions with the 2 development teams.
  • Supported the product owners in managing customer expectations for project deliverables and managed internal stakeholder communications.
  • Promoted empowerment of the team and encouraged a sustainable pace with high-levels of quality for the team.
  • Maintained team metrics and reported project statuses on a regular basis to the Scrum teams improving decision making.

Technical Support
(May 2016 - December 2018).
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Embarcadero TechnologiesJuly 2014 - May 2016

Technical Support for a company that provides software solutions. 
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ArtInfoSoftwaeMarch 2014 - June 2014

Technical Support for a software company.
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Stream Global ServicesSeptember 2013 - December 2013

Customer & Technical Support for a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care, technical support and back office.
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Embarcadero TechnologiesFebruary 2010 - March 2013

Customer Support.

My education and trainings

Master's Studies in Administrative and Communication Sciences - Babes-Bolyai University of Cluj.2020

Bachelor's Degree in Geography and Geology - Alexandru Ioan Cuza University of Iasi.2006 - 2009