Gabriela-Mihaela C.

Scrum Master

Outsourcing
Advanced
Iasi, ROMANIA
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My experience

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Provider of e-commerce solutionsMarch 2020 - Present

Scrum Master within the Pentalog group.
  • Communication with the client.
  • Recruitment and Onboarding new colleagues, 1:1`s, career development, coaching, motivation, management and retention of software engineers; setting and reviewing goals; facilitation of performance reviews; management of compensation reviews and career development plans;
    Management for Product & Development teams, with line management responsibility for 30 software developers and Product owners.
  • Management of capacity and skills in the teams to deliver on defined company objectives.
  • Making sure that the team can meet its commitments by removing any impediments they face, managing dependencies and escalating blockers that they cannot remove themselves.
  • Facilitating processes & meetings (e.g. Reviews, Stand Ups, Planning, Estimation, Scheduling, Prioritization).
  • Making sure that the team is fully functional and productive.
  • Improving the overall quality.
  • Shielding the team from distractions and interference.
  • Enabling a close cooperation across all roles and functions and removing barriers.
  • Reporting progress, including producing standard outward-facing artifacts.
  • Managing Product Owner’s expectations of the team.
  • Keeping time and quality requirements in check.
  • Analysis of the functional documentation by ensuring that all aspects are clarified with the client before the application is sent into the development phase.
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AmazonDecember 2014 - March 2020

Manager / Senior Associate - Vendor Management / Associate - Pan-EU Sourcing (PES) within an American multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Manager (May 2017 - March 2020).
  • Managing 8 projects and up to 20 direct reports.
  • Daily/Weekly/Monthly/Quarterly planning of operations, organizing and coordinating the team and ensuring high service delivery and execution.
  • Managing conflict situations within the team.
  • Coaching each team member to improve their performance and reach their true potential.
  • Ensuring business forecasting and continuity by developing and implementing change management plans.
  • Driving appropriate data oriented analysis, adoption of technology solutions and processing improvement projects to achieve operational and business goals.
  • Guiding team members to make wiser decisions, plan better, and effectively allocate their resources based on customer needs (ad-hoc and monthly 1:1 meeting, brainstorming, weekly business reviews).
  • Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations.
  • Cultivating a positive attitude by praising individual effort and holding team celebrations for achieving results.
  • Performance management for my reports by creating personalized development plans.
  • Understanding purpose delivered by upper management and design directions for operational teams.
  • Identifying best fit candidates and making hiring decisions for operational roles and preparing the top performers for the promotion process.

Senior Associate - Vendor Management (Apr 2016 - May 2017).
  • Processing improvements for on-boarding new vendors.
  • Handling Growth Projects (September-October working in Luxembourg @Amazon EU).
  • Management of vendor setup activities.
  • Account Management activities for EU Vendors.
  • Creation of Standard Operation Procedure for multiple processes.
  • Handling negotiations by phone / face-to-face meetings.
  • Working allocation.
  • Mentoring new hires.
  • Legal Representative of the Employee.

Associate - Pan-EU Sourcing (December 2014 - March 2016).
  • Creation of Standard Operation Procedure for multiple processes.
  • Vendor on-boarding: Increasing Amazon retail sourcing opportunities from EU countries where Amazon does not have a website.
  • Prospecting, contacting and negotiating with standard Amazon terms and conditions.
  • Catalog and Price analysis for existing vendors.
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OZEOL TRADINGJanuary 2014 - January 2014

International Buyer within a company providing various services and solutions.
  • Developing the Home and Decoration portfolio of suppliers from North America.
  • Maintaining a close relationship with existing suppliers while sourcing for new ones (by phone, email or directly on Trade Shows).
  • Finding batches of merchandise and working with the Marketing Team in order to find the best offer.
  • Negotiating the offers while providing a margin to the company.
  • Preparing specific documentation (invoices, shipment documents).
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FUTURA TRADINGJanuary 2013 - January 2014

Lead Sourcing Specialist within a company that designs purchasing offers and markets a range of products including foodstuffs, clothing, pharmacy, personal care, cleaning, electronic equipment, household appliances, and accessories.
  • Identifying new potential suppliers in the UK using different sources (Internet, databases, list of participants in fairs).
  • Contacting new suppliers by phone and email,offering a brief presentation of the company and the concept while identifying the needs of the supplier in order to facilitate his interaction with the buyer responsible for that area.
  • Gathering all the necessary information about the supplier (his activity, distribution network, name and contact details of the manager) in order to register it in our company's database (Creating CRM database).
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InditexJune 2012 - November 2013

Sales Assistant within a company providing various services and solutions.
  • Selling.
  • Operating the cash register and specific documentation.
  • Achieving sales target.
  • Implementing the tasks set by the store manager.
  • Maintaining and developing a positive relationship with the client.
  • Customer service.
  • Merchandising.

My stack

Spoken languages

SPANISH: Beginner
ROMANIAN: Native speaker
ITALIAN: Beginner
ENGLISH: Advanced
FRENCH: Beginner

Miscellaneous

Data Analysis

Big Data

Database Administration

Agile

Project Management, Team management, Scrum, Product Ownership

My education and trainings

Bachelor's Degree in Business Administration, Faculty of Public Administration - "Alexandru Ioan Cuza" University, Iasi.2012 - 2012

My tests

Name
Score
Product Owner quiz beginner level
16/20
80%
Scrum quiz beginner level
14/20
70%
Compréhension écrite langue française quiz
14/20
70%
English language placement quiz
39/60
65%
English reading quiz medium level
22/30
73%