Raluca-Alexandra R.

Scrum Master

Outsourcing
12 years
Cluj, ROMANIA
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My experience

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Pitech PlusDecember 2009 - Present

Project Manager / Quality Assurance Tester within an IT company offering digital solutions through multiple technologies in order to improve the quality of life.

Project Manager - October 2020 - at present.
  • Led 2 Scrum teams consisting of 12 members delivering new features for an international governmental platform.
  • Organized and facilitated all Sprint ceremonies.
  • Worked closely with the Product Owner on backlog refinement to keep the product backlog relevant and prioritized.
  • Ensuring the acceptance criteria are agreed upon and stories are ready for sizing.
  • Effectively tracked team's progress, including burning down, velocity and release forecasting.
  • Coached the team members on Agile principles and provided general methodology guidance.

Project Manager - March 2017 - October 2018.
  • Managed cross-functional teams of 40 professionals, delivering a successful real time video streaming platform, used by thousands of end-users simultaneously.
  • Partnered with the Product Owner to manage the project scope, by collecting project requirements, defining project scope, creating work breakdown structures, validating and controlling the scope.
  • Developed and monitored metrics, making sure the tracking information was up-to-date and that milestones were being met in order to ensure on-time and on-budget deliverables.
  • Ensured continual improvements to reduce timelines and maximize communications between cross-functional teams.
  • Removed impediments to progress, facilitating meetings and discussions.
  • Identified key project risks and managed them to resolution or escalated them accordingly.
  • Managed both internal and external stakeholders by creating status reports and progress charts.
  • Oversaw the accounting, costs and billing.
  • Implemented an Incident Management Process.
  • Analyzed challenges, problems and process breakdowns to ensure that lessons were learnt and the improvements were well documented, communicated to the leader and implemented in future projects.

Project Manager - September 2012 - March 2017.
  • Managed teams of 5 to 10 people within the digital department.
  • Oversaw multiple projects starting from project initiation to project closure.

Quality Assurance Tester
- February 2011 - May 2013.
  • Analyzing and testing the software applications.
  • Preparation of technical documentation for the tested applications.
  • Contributing to the overall testing effort on projects.
  • Respecting the deadlines for the realization and delivery of the applications and their modules.
  • Maintaining software transparency.

Assistant Manager - December 2009 - February 2011.

My education and trainings

Master's Degree in Tourism and Travel Services Management - "Babes-Bolyai" University of Cluj-Napoca.2009 - 2010

Courses within an exchange program - the University of Rennes 2.2007 - 2008

Bachelor's Degree in Applied Modern Languages - "Babes-Bolyai" University of Cluj-Napoca.2006 - 2008