Natalia L.

Test Automation Developer

Outsourcing
12 years
Chisinau, MOLDOVA
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My experience

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A global leading provider of innovative 2D / 3D imaging and software solutionsJuly 2021 - Present

Test Automation Developer.
  • Part of a team aiming to create a reliable and easy to maintain automation testing framework of an existing web application, guided by the existing testing strategies. The technical points for testing are related to UI elements, main functionalities, browser compatibility, and testing from the perspective of various types of users.
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EndavaOctober 2018 - June 2021

Test Automation Specialist within a company specialized in the design, implementation and management of business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
  • Defining test scenarios in a business language for component testing.
  • Writing approved test scenarios in a BDD format.
  • Working close to the Product Owner and Design Architect, and development team as well, to remove lacks or confusions in the acceptance criteria.
  • Implementing 100% test scenarios using Automation frameworks.
  • Executing and documenting output of the test scenarios.
  • Delivering Hands-on Demo at Iterion Review and upon request.
  • Providing assistance to the further layers of testing.

Test Analyst (October 2018 – July 2020)
  • Deep-dive analysis of the client functional requirements.
  • Feature slicing and defining acceptance criteria along with the development team.
  • Creating test plans for committed features.
  • Writing of appropriate test cases, creating and managing of required test data.
  • Test execution and documenting test results.
  • Completing test reports for each iteration or deliverable.
  • Defect logging and follow-up.
  • Troubleshooting of UAT and Production issues.
  • Presenting Hands-on Demo to the client.

SKILLS
JAVA, Selenium, Cucumber, Zephyr, JIRA, JBehave, Maven, MSSQL
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ORANGE MOLDOVAFebruary 2010 - October 2018

Customer Operations Expert within a leading telecommunications operators.

In addition to previous activities, were added:

1. Business Tariff Changes responsible:
  • Follow-up of the request flow and ensuring timely treatment.
  • Daily preparing of the work list for the team.
  • Communicating with external partners regarding any issues.
  • Organizing trainings and overhaul of the working methods.
  • Communicating of the updates and providing assistance to the whole team.

2. Macro responsible
  • Creating of new macros and updating of the existing ones according to the team necessities.

Commercial Back-Office Specialist (March 2013 – February 2014)
1. Customer contract and account management for all customer segmentation (residential, SOHO and corporate): large account creation for corporate customers; activations, cancellations and suspensions of mobile contracts; take overs and tariff changes, mainly for business customers.

2. Data processing, adjustments and corrections: failed requests treatment (services inconsistencies, finish request problem, SIM update)error handling on both customer and contract levels.

Commercial Back-Office Assistant (February 2010 – February 2013)
  • Mobile number portability checks and follow-up.
  • Post porting-out cleaning up and charges.
  • Customer and contractmanagement for residential and SOHO customers:
    - activation of new mobile numbers and fix lines;
    - tariff change;
    - take over;
    - service activation/deactivation;
    - address, payment methods and personal information encoding.

My education and trainings

Master's Degree in Economic Sciences – Academy of Economic Studies.2008 - 2010

Bachelor's Degree in Economics – Academy of Economic Studies.2005 - 2008