Olesea L.

Tester

Outsourcing
20 years
Chisinau, MOLDOVA
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My experience

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PentalogJune 2015 - Present

Travel Department Manager.
- Management of the team.
- Identification of new suppliers.
- Monitoring and update of the Corporate Fidelity Programs. 
- Management of the travel requests treatment.
- Preparing the monthly and annual statistics.
- Management of incoming calls.
- Customized handling of clients.
- Management of callers.
- Management of business agendas.


Mission accomplished in collaboration with Ludmila A, Dumitrita C, Elena C, Veronica S.
  • Pentalog’s standard telephone management.
  • Faxes management.
  • Organizing the travels for Pentalog’s collaborators.
  • Booking and purchasing airplane tickets.
  • Lodging searching and booking.
  • Travel registration in the current application.
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State University of MoldovaJune 2007 - Present

Wrote a project on the French language syntax concerning process spatial location (static and dynamic).
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French company specialized in developing recruitment solutionsFebruary 2020 - May 2020

Manual QA Engineer.
  • Executing tests on mobile and web application.
  • Analyzing test results and identifying bugs.
  • Reporting test results to the development team.
  • Declaring identified bugs in the management tool.
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Pentalog High TechOctober 2014 - May 2015

Travel Services Agent.
- Management of incoming calls.
- Customized handling of clients.
- Management of callers.
- Management of business agendas.

Mission accomplished in collaboration with Elena T. and Diana B.
  • Pentalog’s standard telephonemanagement.
  • Faxes management.
  • Organizing the travels for Pentalog’s collaborators.
  • Booking and purchasing airplane tickets.
  • Lodging searching and booking.
  • Travel registration in the current application.
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AZ PneusNovember 2008 - June 2009

Customer Assistance Team Member: Customer service for orders, product information etc.
  • In charge of Supplier Relationship Management and product delivery control, using the the back-office order management system



  • Other team members: Livia R. and Vasile D.
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    Company in the press related fieldMay 2008 - October 2008

    Call center operator for a company in the press related field that offers data bases and customized files.

  • Carried out phoning and files processing in French and English languages.

  • Asked various information and updated existing databases.


  • Mission carried out in collaboration with Olga O., Valentina M., Irina S., Elena G. and under the direction of Vasile D.
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    High schoolJanuary 2007 - January 2008

    Taught English and French within the "Gh. Asachi" high school, Chisinau, Moldova.
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    State University of MoldovaJanuary 2003 - January 2007

    Participated in conferences based on French philology topics within the State University of Moldova and gained one award.

    Participated within the republican French language contest.

    My education and trainings

    Bachelor's Degree in Philology, Faculty of Foreign Languages and Literature, State University of Moldova2004 - 2007