Elena C.

Tester

Outsourcing
6 years
Chisinau, MOLDOVA
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My experience

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PentalogMarch 2018 - Present

DQ / PEP Assistant within the Quality Direction (DQ) of the Pentalog group.

DQ Assistant(September 2019 - Now)
  • Management of the repository:
    - Updating the information on KQA (procedures, operating models, charts, etc.).
  • Satisfaction surveys (to company's customers and internal):
    - Planning, management of mailings, questions, answers;
    - Announcing survey's results and opening RDQ tickets if necessary;
    - Quantitative summaries, analysis of the results for the review of Direction.
  • ISO audit:
    - Management of invitations, reservation of resources, communication, follow-up of actions.
  • Internal audits:
    - Management of invitations, validating audit reports from internal applications, creating Redmine DQ tickets for monitoring, follow-up of actions.

PEP / DQ Assistant
(March 2018 - September 2019)
  • Organization of internal and external trainings:
    - Ensuring that the participants have all details related to the training;
    - Tracking in FollowApp (trainer, participants, attendance sheet, invoices);
    - Sending satisfaction surveys to the participants;
    - Ensuring that the participants have correctly reported their time in Epole.
  • Managing self-trainings accounts.
  • Management of the training catalog:
    - Regularly updating the training catalog on FollowApp.
  • Managing and following up on all tickets related to trainings / books purchases / other learning purchases.
  • Providing reports to Management.
  • Manager of foreign language courses:
    - Technical support for the teachers;
    - Validating the foreign language classes attendance;
    - Responsible for sending and analyzing the satisfaction survey - sent to all collaborators that have attended foreign language classes.
    - Monthly reporting to the local CSM.
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PentalogNovember 2019 - April 2020

QA Trainee within the Pentalog group.

Participation in a training program focused on the following theoretical and practical aspects:
  • Acquiringtheoretical knowledge related to Manual Testing:
    - Testing fundamentals;
    - Levels of testing;
    - Testing types;
    - Testing techniques;
    - Defects management;
    - Test management and control;
    - Testing methodologies;
    - Agile testing.
  • Applyingthe acquired knowledge through practical exercises:
    - Creating test plans with detailed tests cases;
    - Executing the test plans;
    - Defining the defects;
    - Re-executing test plans to verify corrections.
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Moldova AgroindbankDecember 2015 - March 2018

Communication Manager for the leader of the banking market in the Republic of Moldova.
  • Writing press releases, articles, newsletters.
  • Translation of texts from Russian to Romanian.
  • Participation in exhibitions.
  • Communication with the local press.
  • Administration of the bank's internal news portal.
  • Administration of the philanthropy and sponsorship budget.

My education and trainings

Business and Administration (in French) - Free International University of Moldova.2012 - 2015