Top 5%
Paula Ionela D.


10 years
Contact us for this profile

Why I'm Top 5%

  • People skills
  • English language proficiency
  • 10 years of industry experience
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My experience


Leading digital consulting companyFebruary 2022 - Present

Manual Tester.
  • Testing the desktop application for our French customer. The  application is a network planning tool that uses .NET Framework; the team works in Visual Studio and Azure DevOps.
  • Proxy-PO, helping our PO with organizing the backlog, writing the tickets and documentation, holding the refinement and planning meetings

A Leading Management Solutions ProviderAugust 2020 - February 2022

Manual Software Tester.
  • Writing Test Plans / Cases.
  • Performing test plans manually.
  • Writing Functional documentation on Confluence.
  • Providing reports for the team and clients.
  • Interacting with the development teams.
  • Used the Agile methodology (Scrum).

Oracle SQL Developer, Jira, Confluence, Postman, Tomcat8, WS Rest, Bitbucket, Agile, Manual Testing

Specialist in debt collection solutionsSeptember 2015 - October 2016

Manual Software Tester.
  • Writing Test Plans / Cases.
  • Performing test plans manually.
  • Providing reports to developers and to clients.
  • Interacting with the development teams.
  • Analyzing software documentation.
  • Used a mixed methodology between V-Model and Agile.

MySQL, Jira, Confluence, Jenkins, V-Model, Agile, Manual Testing

SOFTWARE TESTER - AWINTA CONSULTINGDecember 2014 - September 2015

Software Tester within a company providing professional IT services in the pharmaceutical and medical areas.
  • Creation and execution of test plans and test cases.
  • Evaluating and reporting the results, monitoring the bugs, testing the bugs solved.
  • Analysis of the business requests.
  • Identificationof the risks and key aspects regarding the application, priorities setting, definition of the scope as well as the application limitations.
  • Performing verification scripts.
  • Regressiontesting on all environments (Alfa, Beta, Live).
  • Contribution to the creation of automation tests scripts using Selenium IDE and Eclipse.


Applicative Support Specialist for a global video game publisher and developer.
  • Training for the final users.
  • Providing the advancement statuses of the updated projects, ensuring that the clients' expectations are met.
  • Contribution to the creation and maintenance of the documentation destined to the final users.
  • Testing the fixes implemented in order to ensure that the problem was successfully solved.
  • Regression testing execution.
  • Investigation, identification, documentation of issues and causes that generated them and proposal of corrective measures.

Dell RomaniaMay 2011 - December 2013

Technical Support Specialist within the services and support division of Dell Inc., an important American company specialized in computer equipment.
  • Training for the final users and new members of the team.
  • Identification of the main cause that generated software or hardware issues; resolution of the issue reported or its transfer to the team of the next technical level.
  • Creation of the internal documentation as well as of the final users.
  • Permanent communication with the client during the incidents resolution process.
  • Processing the technical escalations or those coming from the client.

Computer Generated SolutionsOctober 2008 - April 2011

Back-office Representative - Customer Support for a global leader providing end-to-end business solutions including ERP, SCM, PLM, WMS, CRM, portal, e-Commerce, e-learning, training, call center solutions etc.
  • English and Spanish customer support.
  • Online support services and maintenance and occasionally on through phone, for the clients.
  • Tasks prioritization depending on deadlines as well as on the complexity of requirements.
  • Documentation of issues reported as well as existing in the database, a technical support solution used for the storage of all the information concerning the diagnoses and solutions implemented.
  • Training for the new employees.

My education and trainings

Bachelor's Degree in Foreign Languages and Literatures, Faculty of Letters - "Spiru Haret" University, Bucharest. 2009 - 2013