Ngan V.

Tester

Outsourcing
Advanced
Hanoi, VIETNAM
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My experience

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Division of a main telecom operator01.10.2016 - Present

Tester (Quality Control / Quality Assurance).
  • Business process analysis.
  • Participating in requirements workshops with the Deputy Product Owner.
  • Carrying-out Q&A activities in order to ensure user stories meet the Definition of "Ready".
  • Defining the acceptance criteria, test plan, test cases and test data.
  • Executing tests and reporting bugs.
  • Ensuring the Definition of "Done" is respected within the team.
  • Definition of the application performance criteria.
  • Reporting the test results to the client.
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Division of a main telecom operator01.07.2016 - Present

Tester (Quality Control / Quality Assurance).
  • Analysis of the business processes.
  • Conducting requirements workshops with the Deputy Product Owner.
  • Carrying out Q&A sessions in order to ensure the user stories meet the Definition of "Ready".
  • Definition of the acceptance criteria, test plan, test cases and test data.
  • Test execution.
  • Bug reporting.
  • Ensuring the Definition of "Done" is respected within the team.
  • Defining the performance criteria for the application.
  • Writing reports on the test results for the client.
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Division of a main telecom operator01.05.2013 - 01.07.2016

Tester.
  • Updating customer specifications.
  • Communication with the client in order to clarify project requirements.
  • Creation of test cases.
  • Verification of test cases written by other testers.
  • Collaboration with the Project Manager in order to evaluate the tests.
  • Test execution (Smoke, Integration and free testing).
  • Reporting to the client during each testing campaign.
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IFI Solution01.06.2011 - 01.02.2013

Tester within a company providing complete software outsourcing services, from the commercial analysis to the installation and maintenance on the European software market.

Participation in the development of a dental software package, leader in France. The testing part was performed in a Windows (WinXP, Win7 32bits, Win7 64 bits) and Mac testing environment.
  • Contribution to the establishment of the test plan, bug reproduction, writing of new test cases, execution of the test cases (manual tests) for the errors reported by the client.
  • Study and analysis, writing and execution of the test cases for the new demands.
  • Description and management of the non-regression tests in the bug tracking tool.
  • Functional support in translating documents for other team members and for the QA sessions.
  • Writing of the user's manual.
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Compagnie IDI Brand01.08.2008 - 01.05.2011

Accountant within a company providing consultancy, design, development and maintenance services for brand identity systems.
  • Ensuring accountancy services.
  • Preparation of economic contracts.

My stack

Spoken languages

ENGLISH: Average
FRENCH: Advanced
VIETNAMESE: Native speaker

Networks and systems

MacOS, Windows XP/7

Software testing

ReferTest, TestLink, Zephyr, Automated testing, Manual testing, Redmine

Miscellaneous

Agile, Scrum, Business Analysis, Confluence, JIRA, Mantis, Quality Assurance, Quality control

My education and trainings

Bachelor's Degree in Banking and Finances - National Economics University, Hanoi.2009-2012

Bachelor's Degree in Foreign Languages, French section - National University of Foreign Languages, Hanoi.2004-2008