Phuong D.


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My experience


Division of a main telecom operator01.07.2017 - Present

  • Writing test cases.
  • Test execution within the projects in order to identify possible defects.
  • Bug logging in the specific bug tracking tools.
  • Providing reports on the identified defects.

Division of a main telecom operator01.04.2015 - 01.07.2017

Quality Control Tester / Deputy Product Owner.
  • Analysis of the business processes.
  • Conducting requirements workshops with the team.
  • Defining the product backlog.
  • Definition of the test plan, test cases and test data.
  • Test execution.
  • Bug reporting.
  • Ensuring the Definition of "Done" is respected within the team.
  • Providing reports on the test results to the client.

Division of a main telecom operator01.03.2014 - 01.04.2015

  • Writing test cases.
  • Test execution for the projects in order to identify possible defects.
  • Bug logging in the specific bug tracking tools.
  • Providing reports on the identified defects.

FPT Software01.02.2012 - 01.03.2014

Tester for Vietnam's leader in IT outsourcing services.
  • Carrying out tests in web application projects developed by the company.
  • Interpreter for each meeting with foreign clients.
  • Communication with the clients in case of problems concerning the ongoing projects.

Participation in several projects:
- TestInsight - an internal project focusing on developing a testing tool for Fsoft.
  • Writing the application user guide.
  • Performing tests on the developed tool: integration and regression tests.
  • Reporting the identified defects to developers in order to ensure they are dealt with in a timely manner.
  • Modification of the documents describing how to use the application in case there are specification changes (writing the Change Requirements).

- Net-mobile (16 small projects), Vteam (4 small projects) - projects developed for the German market. They include web application projects. As far as the testing part is concerned, for the Net-mobile project the clients provided only the user agents and the MSISDN (environments simulator), whereas for the Vteam project, the clients sent mobile phone devices for carrying out the tests.
  • Definition of the client specifications.
  • Animating several workshops.
  • Communication with the clients in order to clarify project requirements (QA).
  • Creation of test cases.
  • Verification of the test cases created by other testers.
  • Collaboration with the project manager for tests estimations.
  • Tests execution (smoke tests, integration tests, free tests) using the testing tool or the mobile phones provided by clients.
  • Activity reporting to clients.

Participation in competitions organized for testers within Fsoft such as Bug Hunter, Testing contest, Ampya game.
- Bug Hunter: obtaining the individual 1st prize (the person who identified the largest number of defects).
- Testing contest: obtaining the 1st prize with the team.

Pentalog01.01.2011 - 01.02.2012

Office Employee.
  • Preparing visa requests for the company's employees who are to go on business trips to France, Romania and Moldova.
  • Performing Assistant Manager and Receptionist activities.

Informedia01.12.2009 - 01.01.2011

Tester and Translator.
  • Testing websites created by the company's developers.
  • Carrying out translations from Vietnamese into English, necessary for creating tables containing information on American universities and translations of foreign websites from English into Vietnamese, providing the website schema as documentation for IT specialists within the agency.
  • Communication with universities in the united-States such as Green Bay, Wisconsin etc.

Lomonosov School01.02.2009 - 01.03.2009

Internship within a school in Hanoi.
  • Teaching French to high school students.
  • Acting as the teacher in charge.

Savicom01.01.2006 - 01.01.2008

Consultant, Coordinator of small groups.
  • Communication with the clients, presenting the company's activities to them.
  • Task management and assignment for each group member.

My stack

Spoken languages

ENGLISH: Advanced
FRENCH: Advanced
VIETNAMESE: Native speaker

Networks and systems


Software testing

Mantis Bug Tracker, ReferTest, TestLink, Zephyr, Automated testing, Manual testing


Agile, Scrum, Confluence, JIRA, Business Analysis, Quality Assurance, Redmine

Computer tools

MS Office (Word, Excel, PowerPoint, Outlook), Internet Explorer

My education and trainings

Banking Training Institute.2009-2012

IT Applications Certificate - Hanoi National University.2006-2007

Bachelor's Degree in French language, intensive class, Graduate School of Foreign Languages - Hanoi National University.2005-2009