I speak

English : Advanced

Romanian : Native speaker

I code

Networks and systems
Active Directory, Linux, Windows, Windows Server
Languages
SQL
Web technologies
Demandware, HTML
Analysis methods and tools
Responsive Design
Protocols
DNS
Tests Tools
Manual testing, Regression testing, TestLink, Black box testing, BrowserStack, Sanity testing, Smoke testing
Miscellaneous
GitHub, JIRA
Computer tools
MS Office (Word, Excel, PowerPoint, Outlook)

My Experiences

Multi - Channel Fashion Retailer June 2017 - Present

Multi - Channel Fashion Retailer June 2017 - Present

Tester.

  • Performing manual testing on key features of the product.
  • Testing new functionalities on different environments in order to ensure the product meets the required quality standards.
  • Bug reporting using JIRA.
  • Defect management: tracking, validating, reporting and retesting issues.
  • Collaboration with the development team for bug fixes and clarifications.
  • Communication with the business analysis team in order to clarify or improve certain points regarding the specifications.

OSF Global Services September 2015 - May 2017 Duration: 1 year 8 months

OSF Global Services September 2015 - May 2017 Duration: 1 year 8 months

QA Tester within a company providing services and consultancy for the IT domain.

  • Creating test plans, test designs, test scenarios, test cases and test suites; executing them as needed.
  • Reviewing and analyzing requirements and Functional Specification Documents.
  • Testing websites, web applications and integration of web services.
  • Defect tracking and task management (JIRA).
  • Working closely with QA Leads, Project Managers, Lead Developers, Business Analysts.
  • Creating release notes reports after each release on production.


Participation in the testing process of several applications:

– E-commerce website specialized in selling shoes and handbags for men and women;
– Presentation website of a company offering home decorations and accessories;
– E-commerce website of a company providing protective equipment and solutions;
– Online store specialized in nutrition products;
– Online store dedicated to artwork selling: paintings, sculptures, replicas, jewelries.

HEG Services June 2014 - September 2015 Duration: 1 year 3 months

HEG Services June 2014 - September 2015 Duration: 1 year 3 months

Technical Support Engineer within a company providing hosting solutions and services to clients worldwide.

  • Testing websites and web applications.
  • Defect tracking.
  • Online chat to current customers helping to resolve their technical support problems.
  • Using a CRM system to track all customers’ history.
  • Answering the customers’ technical support issues.
  • Working closely with colleagues to identify and raise issues to improve customer satisfaction and experience.

Capgemini May 2012 - June 2014 Duration: 2 years 1 month

Capgemini May 2012 - June 2014 Duration: 2 years 1 month

Customer Service Analyst for a global leader in consulting, technology, outsourcing, and local professional services. Headquartered in Paris, France, the company operates in more than 30 countries with more than 100.000 employees.

  • Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact.
  • Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages.
  • Proactively flagging incidents where no knowledge solution was found.
  • Meeting or exceeding the level of Service when responding to all incoming incidents.
  • Accurate and timely hand off to other resolving teams.

My Education

Bachelor's Degree in Physics - Informatics, Faculty of Physics - "Alexandru Ioan Cuza" University, Iasi.

2005-2008


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