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IT Outsourcing

Annual report 2011 Pentalog releases information about the year 2011 regarding its sales figure, manpower, new customers, current projects…

Monica Jiman
Monica Jiman
Chief Customer Success Officer Pentalog Europe & Asia

26% growth in sales figure, under Pentalog brand, while Syntec federation records only 3.6% (software, services and IT consulting).- 35% growth not including the joint venture with Ausy group, which recorded 19% growth.- Over 35% growth in sales figure, including the contributions of PentaLabbs , within Pentalog’s incubation program.- 3 new companies have joined Pentalabbs in 2011: Easyflyer (1 out of 5 French leaders in online printing), a business bank specialized in IT, Web IT Factory; the overall sales figure of the incubated companies has increased by 200%; Pentalabbs already backs up 5 start-ups.- Sales of our services in 9 countries, for a presence in 6 countries and a sales force in 3 countries.- No 2 in IT services in Romania.- No 1 of the French-speaking IT offshore/nearshore in France.- No 1 in nearshore business in France.- €21,5M in sales figure.- Ranked for the 3rd consecutive time in the classification made in 2011 by Deloitte Technology Fast 500 for the EMEA area (+371% over 5 years).- Two digit return rate, despite a small drop compared to 2010.- Opening of a new delivery center in Romania, in the city of Cluj, with 35 employees as of December 2011.- 79% of the actual sales figure came from competence centers (in multi-year contracts), 13% from fixed-price contracts and 8% from technical support and consulting.- 100% of Pentalog’s production or administrative employees are assessed on a daily basis according to 25 to 40 criteria.- €1M spent on training activities.- The number of training days performed in 2011 is soaring: +58%.- 57 employees have benefited from a training in project management during the year.- 121 employees attended a quality awareness training.- 354 employees attended language classes in French, English, German and Korean.- 590 employees attended a training of some kind in 2011.- Recommendation rate is soaring, reaching a record figure of 94%.- Strong increase of internal satisfaction rate: 74%.- 92% of the company’s capital is held by employees: 17 French, 16 Romanians and 3 Moldavians.- The global manpower exceeded 700 employees.- 180 persons have been recruited in Romania and Moldova.- Specialization in E-Commerce, becoming one of the European experts in the field: over 75 developers involved in projects of the major European players, standing for 20% of the sales figure.- Specialization in Telecom: 100 engineers developing 2G&3G&4G mobile platforms, 45 developers in billing systems, securization of workstations and parental control solutions.- 50% of sales figure achieved outside France. 18% of foreign sales was recorded in Romania, 37% in Germany, 34% in Switzerland, 8% in Belgium and 3% in Austria, Republic of Moldova, Israel and Vietnam.- 82 000 views per month on the websites belonging to Pentalog group as of the end of the year, that is more than 2700 views a day!- Creation of Pentalog TV, our internal Web TV, producing corporate videos and shows on various and complex themes.- Renewal of ISO 9001:2008 certificate.- 25 new clients, that is 2 per month.- Growing dependency rate compared to the previous year. The largest client represents 20.3% of the sales figure. This figure is bound to decrease during the following months.- Backlog 2012: €18 mil.

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