Chief Customer Success Officer Pentalog Europe & Asia
About Monica Jiman
Monica joined Pentalog in 2003 as an intern, after graduating with her master’s degree. Just one year after joining, she took over management of Pentalog’s Bucharest delivery center, focusing on local business development. In 2009, she flew to Hanoi to supervise the establishment of the company’s first office in Asia. The same year, she took on the challenging role of Group COO.
After an exemplary professional career, Monica was appointed Pentalog’s Deputy CEO in 2011 and became responsible for production management, as well as the group’s financial and administrative management. In 2015, she was named CEO of Pentalog Software Factory – the platform’s technology branch, in charge of software development, IT consulting and Cloud solutions.
Since October 2018, she has been appointed Chief Customer Success Officer for our software and growth factories in both Europe & Asia. She also serves as administrator and shareholder of The Pentalog Group.
Monica is a Foreign Trade Advisor to the French embassy in Romania, a Member of AUF’s (Francophonie Academic Agency), Administrator of CCIFER (French Chamber of Commerce and Industry in Romania), and the first woman president of the Francophone network for female entrepreneurs.
In 2015, she was awarded “Outsourcing Manager of the Year”.