Competence centers, once reserved for ERP applications, have extended today to all complex business applications. A genuine interface between business lines and technical departments, the competence center takes on project management, documentation management, competence and knowledge management.
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The idea behind a competence center is to have an entirely dedicated entity for meeting the following objectives :
- Maintaining and providing upgrades for a strategic business application
- Sharing business and information resources: expertise guarantee
- Maintaining (functional, document-related etc.) knowledge: continuity guarantee
- Maintaining and improving best practices: responsiveness guarantee
- Cost control: the company becomes the client of the competence center and can control its IT budget
- Controlling urbanization
Thanks to its experience in outsourcing projects, Pentalog can help you organize and set up your competence center. When combined with our Nearshore or Offshore tariffs, the creation of a competence center becomes a genuine growth leverage for the company.
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We’re very happy with the service provided by the QA engineers from Pentalog. Thanks to Pentalog, we have achieved a 70% of automated testing coverage for our APIs. The resources have integrated seamlessly with the internal team, leveraging Azure DevOps and MS Teams for collaboration. Moreover, the team is flexible and responsive, and they find new resources quickly.
Thanks to Pentalog's work, we have witnessed a decrease in the number of bugs. Their speed in communication and resource delivery is impressive.
Thanks to Pentalog's efforts, the time required to complete the IT team has been reduced from months to 2–3 weeks. We were able to quickly integrate efficient developers at a reasonable cost. The team's support has allowed our team to focus more on fundamental issues. In addition, their expertise and professionalism have led to a more efficient workflow.