Oana Irina B.

BUSINESS ANALYST

515 euro
Freelancer
12 years
Bucharest, ROMANIA

My experience

More

EndavaMarch 2015 - May 2019

Interacted with customers to understand business needs and proposed

solutions with most business value.

Analyzed and translated business needs in requirements and project scope.

Evaluated closely with the internal development team and the external

customer the client's current core business processes and workflows.

Documented customer's "As Is" processes.

Interacted with clients to ascertain requirements and expectations for

development of new integrated web platforms, but also for the "Face-lift" of

existing products.

Documented the business requirements in line with the New Client's business

model.

Provided counseling and support in defining business functionalities.

Performed as subject matter expert for business domain area Insurance &

Pensions.
More

QualiSoftOctober 2014 - March 2015

Analyzed and translated business needs into business requirements.

Documented functional requirements according to software provider's

development methodology.

Interacted with software provider to offer support in understanding the

business requirements.

Performed as facilitator between business stakeholders and the external

software provider.

Delivered project status in steering committees and escalating blocker issues.

Obtaining the stakeholders' formal sign off approval for the documented

business requirements.

Served as main source of support to UAT team.

Created user guide manuals.

NN Asigurari de Viata si Pensii
More

NN Life Insurance & PensionsNovember 2013 - October 2014

Analyzed the business needs from IT-Business perspective and offered consultancy & support in defining business functionalities.
Assessed and recommended solutions which bring most business value to the customer based on the analysis of software capabilities and limitations.
Analyzed the impact of changes on the existing environments: applications, infrastructure and operations.
Facilitated the collaboration and communication between internal departments (IT and Business departments) and external providers during project implementation.
Managed conflicts, issues and changes in order to ensure that stakeholders and the project team remain in agreement on the solution scope.
Performed as IT Coordinator in large projects and coordinated projects without assigned Project Manager.
Effectively offered consultancy and contributed to new product development processes as subject matter expert for IT through the whole project life cycle.
Documented business requirements according to company's internal standards.
Collaborated with other IT functions (programmers, architects, infrastructure specialists) to establish the technical vision and analyze trade-offs between usability and performance needs.
Documented functional solutions according to company's internal standards based on the business business specifications and requirements artifacts.
Determine the estimated effort to perform Business Analysis tasks within a project's life-cycle.
Reviewed test plans initiated by both IT System Testing team and business team.
More

ING Life Insurance & PensionsSeptember 2007 - November 2013

Performed as subject matter expert for actuarial related projects and changes.
Contributed in workshops to identify the customer’s needs and define product business specifications.
Contributed to project launch phase (objectives, scope, resources, project plan)
Documented or evaluated the specific actuarial business requirements.
Perform ad-hoc analysis and statistical studies to determine the actuarial parameters required in the pricing of the new products.
Created test scenarios and performed user acceptance testing and regression testing to secure delivery.
Coordinated user acceptance testing within the actuarial team.
Perform User Acceptance Testing for small fixes and projects,
Assessed Insurance Risk Management user needs and processes and needs and identified and developed improvement solutions.
Performed as actuarial support for the customer service departments (Policy Service, Contact Center and Underwriting) with actuarial issues.
Performed data quality checks on core system by defining and calculating data quality indicators.

Involved in specific insurance and reinsurance reporting (reserves, liquidity, solvability, margin analysis, forecast calculations) based on local regulatory requirements or group standards.

Analyzed the business needs from IT-Business perspective and offered consultancy & support in defining the business functionalities.
Assessed and recommended solutions which bring most business value to the customer based on the analysis of software capabilities and limitations.
Analyzed the impact of changes on the existing environments: applications, infrastructure and operations.
Managed conflicts, issues and changes in order to ensure that stakeholders and the project team remain in agreement on the solution scope.
Designed the functional solution and translated business requirements into functional specifications according to company's internal standards.
Collaborated with other IT functions (programmers, architects, infrastructure specialists) to establish the technical vision and analyze trade-offs between usability and performance needs.
Performed as trainer by performing Query AS400 training for both business and IT roles.
Performed support activities.

Developed and improved the technical tools necessary for extracting and all system data required for reporting.
Assured maintenance & implemented technical changes on the technical tools used for extracting and displaying all system data required for reporting.
Developed reports that reflect relevant indicators (productivity, effectiveness, KRI, KPI, MIS) and analyzed data results in order to align them with the company strategic and operational plans.
Developed and reported specific insurance & pensions indicators required by Romanian Regulator (ASF).
Performed as team member in company projects in charge with creating reports relevant to the project
documented Operations business needs and small changes using specific business requirements templates.
Participated on review process of procedures and rules in order to improve activity level of the department in accordance with company objectives.
Developed and improve the technical support necessary for quality control. Prepare periodic reports on quality control activities in the department.
Proposed methods and tools necessary for specific quality control to each division within the Operations Department;
More

ING Life InsuranceMarch 2007 - September 2007

Evaluated standard applications for Life Insurance following defined

underwriting guidelines.

Performed technical data verification, financial, occupational and medical

evaluation for the insurance proposal policies.
Used Life400 software to enter insurance proposals in a limited time frame & maintaining very high

level percentage of data accuracy.

My stack

User Acceptance Testing, Test Planning, Technical Support, Teamwork, Scrum, Quality control, Business Process, Business Analysis, Agile