Samir A.

BUSINESS ANALYST

440 dollar
Freelancer
6 years
Bournemouth, UNITED KINGDOM

My experience

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ConduentDecember 2018 - Present

Supporting Android mobile applications in the Arabic Market
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Nuance CommunicationsJanuary 2018 - December 2018

I worked in the enterprise division, Involved in selling Interactive Voice
Recognition software
Responded to RFPs and RFQ from clients and partners.
Created project estimates for projects based in the EMEA region.
Maintained and followed up opportunities in SFDC.
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DeltekDecember 2016 - November 2017

Deltek is an enterprise solution provider for professional services firms, my role was mainly focused on their project-based ERP product (Maconomy).

* Raised the CSTA rating for Maconomy ERP.

* Resolved SSO, Database bottlenecks, and performance issues.

* Created and maintained technical project documents.

* Installed and configured SAP Business Objects, Maconomy ERP, Oracle and Microsoft SQL Server, IIS, Apache Tomcat on AWS and integrated it with third- party solutions.

* Managed Development, UAT, and Production environments.

* Ensuring system performance according to agreed SLAs.

* Collected business requirements from clients and transformed them into operational improvement.

* Suggested new product enhancements to meet and exceed customer expectations.

My stack

XML, Visual Paradigm, Visual Basic, User Acceptance Testing, UML, Stakeholder management, SQL, SOA, Shell, SAP, Research, Requirements Analysis, Python, Project Management, PL/SQL, Oracle, Microsoft SQL Server, JavaScript, Java, IVR, Integration, IIS, ERP, E-commerce, Data Security, C#, Business Objects, Business Intelligence, Business Analysis, BPMN, AWS, Apache Tomcat, Android, Amazon Web Services (AWS), Agile Methodology, Agile