Samir A.

Business Analyst

415 dollar
Freelancer
5 years
Bournemouth, UNITED KINGDOM

My experience

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ConduentDecember 2018 - Present

Supporting Android mobile applications in the Arabic Market
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Nuance CommunicationsJanuary 2018 - December 2018

I worked in the enterprise division, Involved in selling Interactive Voice
Recognition software
Responded to RFPs and RFQ from clients and partners.
Created project estimates for projects based in the EMEA region.
Maintained and followed up opportunities in SFDC.
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DeltekDecember 2016 - November 2017

Deltek is an enterprise solution provider for professional services firms, my role was mainly focused on their project-based ERP product (Maconomy).
* Raised the CSTA rating for Maconomy ERP.
* Resolved SSO, Database bottlenecks, and performance issues.
* Created and maintained technical project documents.
* Installed and configured SAP Business Objects, Maconomy ERP, Oracle and Microsoft SQL Server, IIS, Apache Tomcat on AWS and integrated it with third- party solutions.
* Managed Development, UAT, and Production environments.
* Ensuring system performance according to agreed SLAs.
* Collected business requirements from clients and transformed them into operational improvement.
* Suggested new product enhancements to meet and exceed customer expectations.

My stack

Others

E-commerce, Research, Business Analysis, Project Management

Analysis methods and tools

Visual Paradigm, Agile, SOA, Agile Methodology, Requirements Analysis

Application servers

Apache Tomcat

Other

English, Microsoft Access, Jakarta TOMCAT Servlet Engine, Microsoft Office, SAP ERP, Microsoft Internet Information Server, RDBMS, SAP SD, stakeholder management, MM, SAP BW, Process Mapping, Software Development Life Cycle (SDLC), Visio, BPMN, Service-Oriented Architecture (SOA), Maconomy ERP, User Stories, Simul8, ERP Systems Configuration, FICO, PP, Protogé, ERP Systems Deployment, Microsoft Project

Databases

Oracle, Data Security, Microsoft SQL Server

ERP&CRM

SAP, ERP

Business Intelligence

Business Intelligence, Business Objects

Embedded and Telecom

IVR

Technologies

AWS, Integration, Amazon Web Services (AWS), IIS

Languages

JavaScript, Visual Basic, SQL, XML, Java, C#, Shell, Python, UML, PL/SQL

Software testing

User Acceptance Testing

Mobile

Android

My education and trainings

PRINCE2 Foundation - AXELOS Global Best Practice2017 -

SAP Certified Associate - Business Process Integration with SAP ERP 6.0 - SAP2016 -

Master's Degree, Business Systems Integration (with SAP Technology) - Brunel University London2014 - 2016

Bachelor's Degree, Software Engineering - Al Ahliyya Amman University2009 - 2013