• Managed the end to end implementation of the Student Services module • Involved in stakeholder analysis, identifying and coordinating with various Business groups. • Responsible for in scheduling the Current State Assessments (CSA) sessions with Operational and Financial groups. • Articulated business and functional requirements into detailed testing scenarios and further translated them into test cases. Coordinated test case walk through. Coordinated and managed testing effort between teams across various time zones. • Drive application design and requirements gathering sessions. • Worked closely with stakeholders to understand their Business Processes, including current state and the desired "to-be" state and documentation of requirements and conceptual design from which application and solutions are developed. • Communicated with client's business requirements by constructing easy-to-understand data and process models. • Work with client to document future state processes for Incident Management, Change Management, Knowledge Management, and Service Request Management. • Provide guidance and input to stakeholders and leaders on ITIL best practices.
Deutsche Bank SecuritiesNovember 2014 - February 2015
• Analyzed and identified user accounts that were inactive, had elevated data access permissions and which violated data access standards. • Worked with DBAs and Global Application owners to prepare a remediation plan. • Created documents to capture audit violations and ed recommendations to eliminate the same. • Conducted regular meetings with application owners to help closeout potential audits risks. • Extensively used SharePoint for document management, Microsoft Excel and Access for analysis.
I. IT Infrastructure Analyst Jan 2014 – Apr 2014 New York
•Gathered, consolidated and modified raw technical data to create customer friendly dashboards. •Elicited, gathered, documented and maintained requirements and releases for various IT service management projects. •Collaborated with several AD teams and global business users during scrum sprints to cl.
II. SQL Server Database Administrator Feb 2011 – Apr 2014 3 yrs 3 mos
•Implemented SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users. •Migrated SQL server 2000,2005 to SQL Server 2008 in Microsoft Windows Server 2008 Enterprise Edition •Provided greater visibility into risk profiles by generating senior management infrastructure change metrics, reports and dashboards using ITSM6 data. •Migrated multiple mission critical applications such as Sharepoint, Good, Blackberry to the latest infrastructure. Worked with customers on Application rollouts and server migrations •Recovered the databases from backup in disasters. Designed and implemented comprehensive Backup plan and disaster recovery strategies Implemented. •Performed daily tasks including backup and restore by using SQL Server 2005 tools like SQL Server Management Studio, SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor. •Worked on remediating audit point violations. •Good experience with SQL Server Clustering and monitoring of database size and disk space in Production, Staging & Development environments.
Credit SuisseJune 2010 - August 2010
Quinnox Consultancy ServicesJanuary 2006 - January 2007
Unix Shell Scripting, UNIX, Test Cases, Teamwork, SQL, Spring, Microsoft SQL Server 2008, Microsoft SQL Server 2005, Microsoft SQL Server, Microsoft SharePoint, Microsoft Excel, Java, ITIL, Eclipse, Design, Database Engine Tuning Advisor, Database Design, Blackberry, Analytical skills
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