Among notable accomplishments, I led a team responsible for development, implementation and administration over data marts for performance management reports and scorecards.
For this prominent international commercial bank, I was privileged to grow over the course of 5 years as a high-performing Business Systems Manager.
My core function was to preside over projects or any BAU activities associated with core banking platform and other IT applications, which included the development, and/or implementation of new solutions, upgrade of existing infrastructure. Through my leadership, we championed several regional and enterprise-wide projects with focus on various business units.
Among my most significant contributions and projects, I:
• Supported the Bank’s transition from Waterfall project management to Agile.
• Led cross-continental teams for a multi-million dollar rollout of an integrated core banking platform, which enabled a 99.95% system availability.
• Championed the launch of a technical solution that enabled an award-winning 98% error-free rate for transaction processing.
• Delivered on new industry-specific applications and solutions that improved user experience across the organization, reduced turnaround time for key deliverables, and optimized the process to onboard new customers.